Supervisor, Transportation (Commercial Drivers License) - SYGMA - US

Sysco•Indianapolis, IN

12d•$62,800 - $94,200

About The Position

This position supports the transportation manager or director by supervising activities related to deliveries and backhauls. The role trains and supervises transportation associates, ensures compliance with government regulations, and promotes transportation-department safety and security. It also oversees scheduling, labor hours, supplies, company assets, repairs, delivery productivity, customer issue resolution, associate engagement, and staff performance. The supervisor works the assigned schedule and may work outside normal hours to meet workload demands, perform the duties of supervised associates, and travel to other distribution centers or the corporate office as business needs dictate.

Requirements

High school diploma, GED, or equivalent degree, or an equivalent combination of education and related experience.
Two to four years of transportation experience and/or training.
Commercial vehicle drivers must be able to read and speak English sufficiently to converse with the public, understand highway traffic signs and signals, respond to official inquiries, and make entries on reports and records.
Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations, preferred work methods, standard operating procedures, spreadsheet software, and word-processing software.
Ability to make timely independent decisions in support of company policies and procedures.
Ability to engage and lead individual and team discussions and meetings.
Ability to solve practical problems and interpret written, oral, diagrammatic, or scheduled instructions.
Ability to apply relevant policies consistently, objectively, and in a timely manner.
Ability to work in a disciplined manner, follow established procedures and practices, and comply with local, state, and federal regulations.
Ability to manage deadline-related pressure and stress associated with customer service issues.
Ability to learn SYGMA technology software and programs.
Ability to read, comprehend, write, and speak English.
Ability to perform arithmetic using whole numbers, common fractions, and decimals.
Ability to read, analyze, and interpret technical procedures and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to present information effectively and respond to questions from groups of managers, clients, customers, and the general public.
Meet the stated physical demands, including occasionally lifting or moving up to 100 pounds and pushing or pulling up to 350 pounds using a two-wheeled hand cart.
Applicants must be currently authorized to work in the United States.

Nice To Haves

Two- or four-year college degree in business management, supply chain management, or a similar major.
Class A Commercial Driver’s License.
Certificate of DOT regulations training.

Responsibilities

Supervise the daily work and safety of transportation associates, including compliance with standard operating procedures, Food Safety Standards, preferred work methods, planned routes, and safe, efficient customer service.
Ensure transportation associates comply with local, state, and federal regulations, including DOT and OSHA requirements, and keep electronic logs current and accurate.
Oversee labor hours and consumable supplies within budget.
Prepare work schedules, including additional workdays and shifts as needed.
Assist with training new associates and cross-training existing associates.
Direct the selection and use of company assets in support of the delivery department.
Coordinate required repairs with the appropriate departments.
Review delivery functions and productivity reports; recommend efficiency ideas and cost reductions and assist with implementing delivery changes.
Interpret, train on, and consistently enforce company policies, protocols, and procedures, including food safety, DOT, and record-keeping requirements.
Communicate with warehouse and customer service teams to resolve customer and delivery issues collaboratively.
Visit customer locations to address issues and assess delivery difficulty.
Maintain positive associate relations through regular department or pre-shift meetings.
Maintain open communication with associates by answering questions and explaining policies and procedures.
Monitor associate morale and submit or respond to ideas that improve engagement and enablement.
Work with the safety manager on training, associate observations, updates to preferred work methods, accident investigations, root-cause determinations, and routine safety inspections.
Recommend corrective action or behavior modification when required.
Perform staff management functions, including selection, development, discipline, performance reviews, and/or terminations.
Work the assigned schedule, maintain regular and predictable attendance, and work outside the normal schedule as required to meet workload demands.
Perform the duties of supervised associates and other related duties as needed and qualified.