Supervisor, Transportation (Commercial Drivers License) - SYGMA - US

Sysco•Indianapolis, IL

About The Position

The Supervisor, Transportation provides support to the transportation manager or director by overseeing delivery and backhaul activities. The role supervises and trains transportation associates, promotes safety and security, and ensures compliance with government regulations and company procedures. It also supports efficient customer service, delivery productivity, employee engagement, and the effective use of company assets.

Requirements

High school diploma, GED, equivalent degree, or an equivalent combination of education and related experience.
2–4 years of transportation experience and/or training.
Ability to read and speak English sufficiently to communicate with the public, understand highway traffic signs and signals, respond to official inquiries, and complete reports and records.
Knowledge of Federal Motor Carrier Safety Regulations, DOT rules and regulations, preferred work methods, standard operating procedures, spreadsheet software, and word-processing software.
Ability to make timely independent decisions consistent with company policies and procedures.
Ability to lead individual and team discussions and meetings.
Ability to solve practical problems and interpret written, oral, diagrammed, or scheduled instructions.
Ability to apply policies consistently, objectively, and in a timely manner; follow established procedures; and comply with local, state, and federal regulations.
Ability to manage deadline-related pressure and stress associated with customer-service issues.
Ability to learn SYGMA technology software and programs.
Ability to read, comprehend, write, and speak English; perform arithmetic using whole numbers, fractions, and decimals; and read and interpret technical procedures and governmental regulations.
Ability to write reports, business correspondence, and procedure manuals, and to present information and respond to questions from managers, clients, customers, and the public.
Meet the role’s physical demands, including sitting, talking, hearing, standing, walking, bending, handling objects, reaching, climbing or balancing, and occasionally lifting or moving up to 100 pounds and pushing or pulling up to 350 pounds with a two-wheeled hand cart.
Applicants must be currently authorized to work in the United States.

Nice To Haves

A two- or four-year college degree in business management, supply chain management, or a similar major.
Class A Commercial Driver’s License.
Certificate of DOT regulations training.

Responsibilities

Supervise the daily work and safety of transportation associates, including compliance with standard operating procedures, food safety standards, preferred work methods, planned routes, and safe customer service.
Ensure associates comply with local, state, and federal regulations, including DOT and OSHA requirements, and keep electronic logs current and accurate.
Manage labor hours and consumable supplies within budget.
Prepare work schedules, including extra workdays and shifts as needed.
Assist with training new associates and cross-training current associates.
Direct selection and use of company assets for delivery operations and coordinate repairs with the appropriate departments.
Review delivery functions and productivity reports, suggest efficiency and cost-reduction measures, and assist with implementing delivery changes.
Interpret, train, and enforce company policies and procedures, including food safety, DOT, and record-keeping requirements.
Work with warehouse and customer service teams to resolve customer or delivery issues; visit customer locations to address concerns and assess delivery difficulty.
Maintain positive associate relations through department and pre-shift meetings, open communication, and responses to questions about policies and procedures.
Monitor associate morale and submit or respond to ideas that improve engagement and enablement.
Work with the safety manager on training, associate observations, preferred work methods, accident investigations, root-cause analysis, and routine safety inspections.
Recommend corrective action or behavior modification when needed.
Perform staff-management duties, including selection, development, discipline, performance reviews, and terminations.
Work the assigned schedule with regular and predictable attendance, and work outside the normal schedule as needed to meet workload demands.
Perform the duties of supervised associates and other related duties as needed and qualified.