Site Supervisor - Sacramento, CA - Drivers License Required

Securitas Security Services•Sacramento, CA

9d•Onsite

About The Position

The Site Supervisor oversees Security Officers, Lead Officers, and other company personnel assigned to one or more client posts. The role ensures post orders are followed, rounds are completed, reports are filed, and appropriate authorities and clients are notified during emergencies. The supervisor coaches, disciplines, and trains employees; reviews assignment details; supports payroll and personnel submissions; and coordinates adequate staffing with company management or designated representatives. The position also involves preparing reports, inspecting posts, clarifying tasks and responsibilities with staff, and meeting with client representatives to confirm security requirements are met and provide quality customer service. Assigned supervisory duties may include interviewing, orienting, training, planning and directing work, evaluating performance, addressing complaints, resolving problems, and making hiring or termination recommendations. The supervisor may also perform Security Officer duties according to post orders and company policy. The position requires a high school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the essential functions. At least two years of retail experience is preferred. A driver's license is required by the job title. The role may require applicable security-officer licensing and meeting company standards for background and reference checks, controlled-substance testing, and a behavioral selection survey. Work involves regular vehicle use, frequent sitting, standing, and walking (sometimes for extended periods), and may include stairs, inclines, uneven terrain, occasional reaching, stooping, kneeling, crouching, or crawling, and lifting or moving up to 10 pounds frequently and up to 25 pounds occasionally. The role may involve overtime without advance notice, stressful situations, inclement weather, protective gear, and sensitive or confidential information. Securitas describes its mission as protecting homes, workplaces, and communities and identifies Integrity, Vigilance, and Helpfulness as its core values.

Requirements

High school diploma or GED and two years of related experience, or an equivalent combination of education and experience sufficient to perform the job's essential functions.
Driver's license required, as stated in the job title.
May be required to hold and maintain applicable state, county, and municipal Security Officer licenses.
Knowledge of security operations, particularly patrol, inspection, and response services.
Knowledge of supervisory practices and procedures.
Ability to provide positive direction and motivate performance.
Understanding of security and safety devices and controls.
Ability to learn quickly and follow written, oral, or diagrammatic instructions.
Ability to track and maintain schedule assignments and work effectively as a team member.
Ability to maintain professional composure in unusual, urgent, or pressured situations.
Courteous telephone manner; ability to write routine correspondence, logs, and reports.
Good organizational skills and strong customer-service and results orientation.
Strong interpersonal skills, including the ability to interact effectively with clients across social levels and diverse cultures.
Must meet company standards for background and reference checks, controlled-substance testing, and behavioral selection survey, in addition to applicable licensing requirements.
Ability to handle multiple tasks concurrently and use a keyboard, basic computer functions, and controls.
Ability to communicate clearly by seeing, hearing, speaking, and writing; regular vehicle use is required.
Ability to meet the role's physical demands, including frequent sitting, standing, walking, and lifting or moving items up to 25 pounds occasionally.

Nice To Haves

At least two years of experience in retail is preferred.

Responsibilities

Supervise Security Officers, Lead Officers, and other personnel assigned to client posts, ensuring post orders are followed, rounds completed, and required reports filed.
Notify appropriate authorities and the client in emergency situations.
Coach and discipline personnel as appropriate, meet with employees, and document coaching and disciplinary actions.
Train Security Officers and other company personnel, and review post orders and assignment details with subordinates.
Assist with submitting payroll and personnel information as designated.
Coordinate with company management or designated representatives to ensure adequate coverage of posts and positions.
Prepare, file, and submit required reports.
Inspect posts as scheduled and meet with subordinates to outline tasks and responsibilities.
Meet with client representatives to confirm security requirements are being met and provide quality customer service.
Carry out assigned supervisory duties, which may include interviewing, orienting, training, planning and directing work, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems, and making hiring and termination recommendations.
May perform Security Officer duties in accordance with post orders and company policy.