Supervisor, Transportation

SpartanNash•St Cloud, MN
•Onsite

About The Position

The Supervisor, Transportation is responsible for overseeing day-to-day transportation department activities in assigned areas, including dispatching, routing, product and equipment security, and equipment maintenance. The role assigns work to transportation associates, supports productivity and safe, efficient operations, and provides training as needed. The supervisor coordinates with cross-functional teams to resolve operational issues, manage schedules and routes, address customer concerns, and monitor fleet performance and driver compliance. This position also oversees transportation paperwork, reporting, payroll submissions, and department KPI metrics; supports safety meetings and compliance efforts; and maintains a safe, clean, and secure work environment. Department management responsibilities include staffing, training, performance management, associate career development, and setting and monitoring department goals. The role is based at 360 Hoffman Court in St. Cloud, Minnesota. Work hours can include days, nights, weekends, holidays, and overtime, with availability or on-call coverage during evenings or weekends as needed.

Requirements

  • High school graduate or GED.
  • At least three years of combined transportation and/or supply chain operations experience, including transportation knowledge or experience.
  • Good written and verbal communication skills.
  • Good organization, prioritization, problem-solving, and decision-making skills.
  • Ability to multitask and follow through to meet deadlines.
  • Leadership and training skills, including the ability to work with all levels of management and line associates.
  • Ability to work flexible hours based on business needs and be available or on call during evenings or weekends to address problems such as equipment breakdowns or weather emergencies.
  • Knowledge of transportation and logistics activities, including FMCSA/CSA compliance, DOT requirements, dispatching, backhauls, contract carriers, and local regulations.
  • Knowledge of transportation onboarding software.
  • Computer proficiency, including MS Office applications such as Excel and Word.
  • Ability to meet the physical demands of the role, including frequently sitting, walking, standing, handling objects, using foot controls, crouching, kneeling, bending, stooping, twisting, and reaching.
  • Ability to lift up to 75 pounds with assistance as needed.
  • Ability to work weekends, holidays, day and night hours, and overtime as necessary and assigned, and to work shifts of 8–10 hours as assigned.

Nice To Haves

  • One year of supervisory or lead experience.
  • Experience with Cadec transportation onboarding software.
  • Knowledge of dispatch software such as CAMS and/or routing software such as JDA.

Responsibilities

  • Supervise day-to-day transportation department activities, including dispatching, routing, product and equipment security, and equipment maintenance.
  • Assign work to transportation associates and support productivity, safe work practices, efficient operations, and associate training.
  • Coordinate with cross-functional departments to resolve transportation and supply chain issues promptly.
  • Assign and update driver schedules, coordinate delivery changes, and use routing and scheduling systems or work with dispatchers and route analysts to plan daily assignments.
  • Maximize available resources and develop efficient routes for customer deliveries and backhauls.
  • Ensure customer concerns are addressed promptly and accurately.
  • Review on-board computer and log reports to monitor and improve assigned fleet performance.
  • Monitor driver schedules, including DOT hours, breaks, idle times, additional stops, and total hours.
  • Work with the Fleet Safety/Compliance team to monitor FMCSA, CSA, and DOT compliance, and communicate requirements to drivers.
  • Assist the Transportation and/or Safety Manager with arranging and conducting safety meetings.
  • Oversee, review, or approve driver paperwork, logs and files, hours reporting, payroll submissions, and other transportation activities.
  • Recommend process or procedure changes and train the team on changes.
  • Maintain transportation reporting, monitor department KPIs, analyze results and customer delivery schedules, and partner with relevant teams to improve route efficiency and cost effectiveness.
  • Maintain a healthy, safe, clean, and secure work environment; ensure compliance with distribution procedures and government regulations.
  • Oversee workplace cleanliness and proper equipment maintenance, and report equipment issues.
  • Address or report work-related issues and injuries and participate in investigations as required.
  • Coordinate and lead pre-shift meetings and communicate transportation, distribution, safety, and human resources topics to associates.
  • Manage department staffing, training, performance, associate career development, and department goals.
  • Assist with labor agreement administration as necessary.
  • Perform additional responsibilities as assigned.

Benefits

  • Excellent benefits package, including paid time off and paid holidays.
  • Eligible for single or family healthcare coverage beginning the first of the month following the date of hire.
  • 401(k) plan with employer match.
  • Employer-paid life insurance.
  • Employer-paid short-term and long-term disability.
  • Paid parental leave after six months.
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