Supervisor, Transportation Services - Night Shift

Holland America/Princess Alaska-Yukon Land Operations•Fairbanks, AK

114d

About The Position

The Transportation Services Supervisor oversees daily coordination of transportation operations to keep guests and employees moving safely and efficiently. The role manages dispatch operations, coordinates driver schedules, monitors communications, and ensures smooth day-to-day transportation services. The supervisor guides and supports team members, assigns operational priorities, and promotes compliance with company policies, safety standards, and regulatory requirements. The ideal candidate has transportation operations expertise, leadership and problem-solving skills, and a commitment to a safe, efficient, service-focused environment.

Requirements

Ability to work night shift hours from 10:00 PM to 7:00 AM.
Ability to troubleshoot and solve problems with minimal supervision.
Proficiency in computer business applications.
Motor coach driving experience.
Three years of experience in positions involving operations, dispatch, or training.
Current, valid driver's license and a three-year clean driving record; a Motor Vehicle Report will be requested.
Must meet the company's clean driver eligibility requirements.
Current, valid Commercial Driver's License, Class B, with an air brake endorsement; this may be obtained through a company training course.
Must be certified as physically qualified through a Department of Transportation physical and drug screen.
Minimum age of 21.
Must pass a pre-employment background check.
Must be eligible to work in the United States; the employer cannot sponsor or take over sponsorship of employment visas at this time.
Ability to organize and prioritize work and maintain attention to time constraints in a team or group environment.
Ability to work in a fast-paced environment with multiple tasks and external influences.
Ability to work independently with minimal supervision while achieving daily goals.
Ability to support and comply with company policies, procedures, guidelines, and health and safety standards.
Ability to stand, walk, and work on one's feet for a minimum of eight hours per day.

Responsibilities

Supervise the transportation services team and its activities.
Perform driver and dispatch duties.
Assist with scheduling and transportation services activities and operations.
Monitor radios and telephones to assist drivers and assign tasks as needed.
Apply knowledge of operations, company products, and customer service to assist staff with routine questions.
Conduct incident investigations and reporting.
Carry out management responsibilities in accordance with company policies, objectives, and applicable government laws and regulations.
Perform other duties as assigned.