Supervisor, Training

DSV•Denton, TX

11d•$66,528 - $83,160•Onsite

About The Position

The Safety-Training Supervisor coordinates and delivers training courses required by DSV and its client, including training in quality control, work measurement, manufacturing methods, safety, and work instructions. The role also assists with oversight and maintenance of site procedures and work instructions, safety incident investigations, inspections, and audits. It reports to an on-site role listed as TBD. The supervisor plans and delivers employee development and on-the-job training, maintains training records and certifications, and ensures site training and safety programs meet regulatory, DSV, client, ISO, and 5-Star requirements. The position partners with management and operations, supports investigations and corrective actions, and maintains safety programs, OSHA records, and emergency-management readiness. Scheduling flexibility is required, and overtime may be required as dictated by business needs.

Requirements

High school diploma or GED.
At least 2 years of experience in training and/or warehousing.
Knowledge of inventory management procedures, warehouse terminology, and warehouse practices.
Satisfactory completion of a forklift training program.
Proficient computer and internet skills, including Microsoft Excel, Word, and PowerPoint.
Knowledge of RF scanners and WMS functions.
English reading, writing, and verbal skills, with excellent oral and written communication skills.
Intermediate mathematical skills.
Positive attitude, strong interpersonal skills, excellent organizational skills, and strong confidentiality skills.
Ability to work unsupervised.
Flexibility to change workdays and hours for training purposes.
Ability to work in warehouse temperatures that may range from mild to moderate during warmer and colder months.
Ability to perform the listed physical activities and handle loads of 11–20 pounds.

Nice To Haves

Forklift certification and ability to operate a sit-down electric forklift.
Undergraduate degree in business or a related field.
Experience developing training programs.
Five years of experience in training and/or warehousing.

Responsibilities

Develop and maintain knowledge in relevant fields.
Monitor, measure, and report staff training and development plans and achievements within agreed formats and timelines.
Facilitate shift training on safety, operations, quality, and updates to standards and procedures.
Provide safety training and associate awareness of regulatory requirements, including hazardous-material handling.
Implement on-the-job training programs to improve site performance.
Conduct and supervise employee training and development programs, and plan and deliver OJT courses in consultation with department heads.
Enter training information into the database and keep staffing changes reflected accurately in the database and training files.
Ensure site safety and training programs meet regulatory, DSV, client, ISO, and 5-Star requirements and are ready for audit.
Arrange maintenance of equipment and materials needed to deliver and measure training effectively.
Develop and implement staff training and development strategies and maintain systems to measure training needs and outcomes.
Manage equipment-operator training, certifications, documentation, and records; issue certification and safety cards for new hires and renewals.
Answer associates' questions or find the answers, and communicate relevant information to the manager.
Work with management and operations to meet business and operational needs; conduct or assist with operational investigations and recommend preventive actions.
Assess associate skill levels, identify gaps, and retrain associates on updates.
Transfer records of former associates to HR for retention according to the retention timeline.
Maintain supplies of forms, orientation packets, and safety packets.
Complete assigned tasks and work overtime as dictated by business needs.
Ensure OSHA training is completed and documented and that a functioning safety committee and its required training are in place.
Lead investigations of accidents and near misses, determine root causes, and identify preventive actions.
Maintain effective communication and feedback with operational leadership to address conditions affecting safety and training.
Maintain accident statistics, analyze trends, and propose or take remedial action as needed.
Implement emergency-management procedures and monitor their effectiveness by conducting fire-evacuation and severe-weather drills at least annually.
Maintain OSHA records and required safety programs, records, and training.
Ensure safety programs are in place; conduct new-hire safety and quality training; and ensure employees can identify workplace hazards.
Work toward certification on relevant site equipment to strengthen training through practical knowledge and experience.