Supervisor - TO Administration

United Airlines•Houston, TX

3d•$70,304 - $86,616•Hybrid

About The Position

Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network. Come join us to create what’s next. Let’s define tomorrow, together. Description At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Requirements

High school diploma or equivalent
Minimum of two years of experience in Technical Operations or related background
Experience in project management initiatives and working cross divisionally
Continuous improvement
Planning/multi-tasking
Ability to tailor communication style to effectively partner cross divisionally and with various levels of leadership
Travel 25% of the time
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Bachelor's degree
Computer skills including Microsoft Office (Outlook, Word, Excel)
Experience leading others

Responsibilities

Administer key attributes of the Collective Bargaining Agreement to ensure compliance - responsible for ensuring shift bids, manpower management, vacation bids, overtime callouts, and payroll entries meet the various time and accuracy requirements.
Coordinate routinely with several support roles including payroll, Talent Acquisition, ETA, and various employee HR functions.
Directs processes to ensure the meeting of staffing ratios, smooth onboarding and movement of personnel, and procedural alignment to contractual obligations within the CBA
Manages relationships with cross functional stakeholders, effectively altering communication style to support various levels of employees
Uses technology to identify opportunities and lead projects that support process improvement in the department
Engage front-line agents to deliver excellent customer service to 900 employees across two locations through regular training, coaching, feedback and recognition, as appropriate
Administrative level knowledge of ETA (Employee Time and Attendance) and PeopleSoft