Supervisor, Central Administration

Macaulay Child Development•Toronto, ON

1d•CA$70,185 - CA$80,211•Onsite

About The Position

The Central Administration Supervisor supervises the central administration team and leads centralized administrative operations and coordination across the organization. The role oversees service delivery, compliance documentation, reporting, and administrative procedures; supports managers and internal teams through coordinated administrative services and special projects; and helps ensure consistent, high-quality service to both internal stakeholders and Macaulay clients. This position is based at Macaulay Centres for Children Head Office (2010 Eglinton Ave W., Toronto, ON M6E 2K3).

Requirements

University degree, college diploma/certificate, or an equivalent combination of education and experience in business or office administration
Minimum three (3) years of progressive administrative experience
Experience managing/supervising a staff team
Excellent interpersonal, written and verbal communication and listening skills
Proven technical skills utilizing Microsoft 365 Suite of Applications (Teams, SharePoint, OneDrive, Excel, Word etc.), Foxit Phantom, Canva and e-mail
Ability to take direction with the ability/flexibility to adapt to multiple business requirements and changing priorities
Strong organizational capabilities and time management skills to manage multiple projects with the ability to multitask, prioritize effectively and meet deadlines
Demonstrates a high degree of initiative and problem solving with keen attention to details
Highly motivated to continually strive for excellent results including on-going improvements to work processes
Ability to apply sound judgment to a variety of situations demonstrating tact and diplomacy
Proven ability to organize, maintain, and monitor administrative records and data
Proven ability to build effective working relationships across teams
Ability to work independently and collaboratively in a team environment
Current standard first aid/ CPR-C certificate (if not, required to obtain certification within 60 days of hire)
Acceptable Vulnerable Sector Police Reference Check

Responsibilities

Lead and supervise the central administrative team in achieving annual goals aligned with the agency’s philosophy, mission, values, and service standards.
Promote a collaborative, accountable team environment that supports quality customer service and effective administrative operations.
Liaise with Program management regarding distribution and prioritization of work.
Oversee central administration operations, standardize administrative practices and promote consistent service delivery across the organization.
Manage central procurement activities this includes stationery, business cards, and office supplies.
Train and support administration staff on standardized procedures and workflows.
Provide guidance on office procedures, forms, equipment use, and administrative timelines.
Maintain complete, organized, and compliant records in accordance with established retention requirements.
Upload and maintain governance, licensing, regulatory, and compliance documentation in required reporting portals, this includes insurance renewals, insurance claims records, property leases, and property tax rebate materials
Lead the annual insurance renewal for the Agency.
Support and implement administrative projects and team initiatives that advance operational goals.
Coordinate administrative components of agency-wide projects, proposals, grants, and reporting requirements
Prepare and finalize materials for committees, leadership, and governance bodies.
Support stakeholder communications, mailings, and centralized record tracking.
Liaise with the building manager regarding routine building and maintenance matters.
Coordinate and track preventive maintenance schedules for building systems and equipment
Attend agency staff meetings and training, team meetings and special events.
Maintain optimal attendance at work.
Work evenings and weekends when required
Work in compliance with all applicable regulations and laws
Comply with all Macaulay policies, practices and quality standards.
Work to further Macaulay’s mission, vision, values, and strategic directions.
Perform other duties as assigned