Supervisor, Title Auditor (Onsite: Wilmington Ohio)

Vitu•Wilmington, OH

10d•Onsite

About The Position

The Supervisor, Title Auditor oversees a team in Vitu’s Release Services Group responsible for executing titles and lien satisfactions, generating letters and pull reports, notarizing documents, and meeting state and county requirements. This fast-paced, high-volume production role is accountable for contracted service levels and quality. The supervisor leads the team through hiring, training, coaching, mentoring, and other leadership activities, while coordinating work and resources to meet internal and external client needs. The primary schedule is swing shift, 2:30 p.m.–11:00 p.m. Eastern Time, Monday through Friday, onsite in Wilmington, Ohio. Overtime and evening, holiday, or weekend shifts may occasionally be required as business needs arise. The work environment is fast-paced and production-oriented, with routine and repetitive tasks, extended sitting or standing, and prolonged computer-screen exposure. The role may require lifting or pushing up to 35 pounds. The salary range is $58,000–$64,000. Final compensation depends on factors including location, education, experience, training, and skills. Vitu describes its workplace as inclusive, collaborative, and employee-focused, and offers a comprehensive benefits package.

Requirements

High school diploma, GED, or comparable completed educational certification.
Previous leadership experience.
Proficiency with Microsoft Office or Google Suite products.
Strong verbal and written communication skills.
Strong people skills and ability to collaborate effectively with team members and other departments.
Leadership skills, including the ability to coach, motivate, and instruct others to achieve desired results in quality, production, and service levels.
Ability to organize and prioritize daily work.

Nice To Haves

College degree or certification.
Familiarity with the automotive, titling, or finance industry.

Responsibilities

Allocate assignments and monitor team performance.
Coach, train, mentor, and guide staff to help achieve business goals and objectives.
Manage a high volume of tasks accurately, efficiently, and on time.
Collaborate with peers to manage resources and improve work processes to meet service levels for internal and external clients.
Ensure compliance with corporate policies and procedures, including safety and ergonomic training.
Follow established procedures and compliance requirements for sorting, organizing, validating, pulling, signing off on or executing, and shipping work and related activities.
Serve as a frontline resource for departmental requests and questions.
Use company proprietary software for research and data entry.
Research, analyze, and resolve problems in a timely manner.
Model positive performance for team members.
Interview applicants and make hiring recommendations.
Participate in employee recognition.
Perform other duties as necessary.