Supervisor - Therapy Services

SSM Health • Madison, WI

7d • Onsite

About The Position

Join SSM Health as a Therapy Services Supervisor and lead a highly collaborative rehabilitation team dedicated to delivering exceptional patient care. Based at our Dean South Madison Campus, this leadership role oversees a multidisciplinary team of Physical Therapists, Physical Therapist Assistants, Occupational Therapists, Speech Language Pathologists, and Rehabilitation Aides. As Therapy Services Supervisor, you'll be responsible for staff development, performance management, operational oversight, and strategic growth of therapy services. You'll partner closely with providers and clinical leaders across disciplines to ensure high-quality patient outcomes, efficient clinic operations, and an outstanding patient experience. We are seeking a strong leader who can foster a culture of accountability, collaboration, and excellence in patient care. The ideal candidate is comfortable navigating difficult conversations, coaching team members through challenges, and building strong relationships that promote professional growth and team success. Prior leadership experience is preferred, but we are open to candidates with demonstrated leadership potential and a passion for developing others. This is an excellent opportunity for a therapist or healthcare leader who is passionate about developing teams, driving clinical excellence, and making a meaningful impact on the patients and communities we serve.

Requirements

• Bachelor's degree
• Two years experience
• State of Work Location: Illinois Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) And Speech-Language Pathologist, Licensed - Illinois Department of Financial and Professional Regulation (IDFPR) Or Occupational Therapist - Illinois Department of Financial and Professional Regulation (IDFPR) Or Physical Therapist, Licensed - Illinois Department of Financial and Professional Regulation (IDFPR) Or Athletic Trainer - Board of Certification/Accreditation (BOC) And Licensed Athletic Trainer - Illinois Department of Financial and Professional Regulation (IDFPR)
• State of Work Location: Missouri Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) And Speech Language Path - Missouri Division of Professional Registration Or Occupational Therapist - Missouri Division of Professional Registration Or Physical Therapist - Missouri Division of Professional Registration Or Athletic Trainer - Board of Certification/Accreditation (BOC) And Athletic Trainer - Missouri Division of Professional Registration
• State of Work Location: Oklahoma Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) And Speech Language Pathologist - Oklahoma Board of Examiners for Speech-Language Pathology & Audiology Or Occupational Therapist - Oklahoma Medical Board Or Physical Therapist - Oklahoma Medical Board Or Athletic Trainer - Board of Certification/Accreditation (BOC) And Athletic Trainer - Oklahoma Medical Board Or Athletic Trainer - Board of Certification/Accreditation (BOC) And Letter of Acknowledgment of Receipt of Application for Athletic Trainer - Oklahoma Medical Board
• State of Work Location: Wisconsin Basic Life Support HealthCare Provider (BLS HCP) - American Heart Association (AHA) And Speech-Language Pathologist - Wisconsin Department of Safety and Professional Services Or Occupational Therapist (OT) - Wisconsin Department of Safety and Professional Services Or Physical Therapist (PT) - Wisconsin Department of Safety and Professional Services Or Athletic Trainer - Board of Certification/Accreditation (BOC) And Athletic Trainer - Wisconsin Department of Safety and Professional Services

Nice To Haves

• Prior leadership experience is preferred
• demonstrated leadership potential
• a passion for developing others

Responsibilities

• Lead and support a multidisciplinary rehabilitation team, including PTs, PTAs, OTs, SLPs, and Rehab Aides
• Onboard, mentor, and develop staff
• Manage daily clinic operations and workflow
• Monitor and utilize operational and clinical data to drive performance improvements
• Address employee relations and performance concerns with professionalism and empathy
• Collaborate with providers, clinic leaders, and interdisciplinary teams to optimize patient care
• Champion a culture of teamwork, accountability, continuous improvement, and patient-centered care
• Determines, coordinates, and supervises daily staffing assignments and staffing levels.
• Provides leadership, orientation, training, coaching, and mentoring to departmental clinicians.
• Assists with performance evaluations and disciplinary actions.
• Coordinates patient care with other members of the healthcare team to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes.
• May participate in the direct delivery of care.
• Completes evaluations and treatments as needed.
• Works in a constant state of alertness and safe manner.
• Performs other duties as assigned.

Benefits

• Paid Parental Leave : we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE).
• Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday.
• Upfront Tuition Coverage : we provide upfront tuition coverage through FlexPath Funded for eligible team members.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level