Supervisor, Therapy

ThedaCareNeenah, WI
Onsite

About The Position

The Supervisor, Therapy oversees the day-to-day operations of the therapy department and ensures that team members safely and proficiently perform the duties of a physical therapist, physical therapist assistant, occupational therapist, occupational therapy assistant, speech language pathologist, and team member. Organizes and supervises the daily workflow, creates department schedules, and reallocates team members and resources based on patient census and acuity. Ensures compliance with regulatory agency requirements and department policies and procedures. Promotes and strengthens employee engagement, process improvement initiatives, patient satisfaction, and workplace safety. Maintains and enhances interpersonal relationships with medical staff, team members, patients, and visitors. Provides direct patient care services or consultation to support workflow.

Requirements

  • Bachelor’s degree in physical, occupational, or speech therapy
  • Three years of clinical experience
  • Licensed in Wisconsin as a physical therapist, occupational therapist, or speech therapist
  • American Heart Association Basic Life Support (BLS)

Nice To Haves

  • Must be comfortable in driving growth, adaptable to change, and passionate about building relationships.

Responsibilities

  • Accountable for day-to-day operations including team member performance expectations, implementation of action plans, work processes, scheduling, and resource management.
  • Oversees development of standards of care, preferred practice patterns, protocols, and clinical procedures using evidence-based practice to ensure quality care.
  • Provides oversight, feedback, and education to ensure accurate billing and coding to maximize reimbursement and compliance.
  • Develops and evaluates standards in accordance with regulatory guidelines; maintains necessary documentation for accreditation purposes as well as operational delivery.
  • Supports educational activities necessary to enhance and maintain mandatory requirements, specific competencies, and team member continuing education programs.
  • Serves as a clinical resource to all members of the healthcare team.
  • Assists in fiscal requirements to determine budgetary recommendations.
  • Compiles data for operational reports and analyzes progress and trends, and makes appropriate recommendations to enhance strategic effectiveness.
  • Proactively promotes putting the patient and family first through facilitating positive patient experience and providing service recovery as needed.
  • Demonstrates best practice and accountability in the performance of assessment, reassessment, development, and implementation of the patient’s therapy plan of care; consults with other disciplines as required to coordinate patient care services.
  • Fosters clinician autonomy through individual professional development and mentorship to support the team’s success in advancing their profession.
  • Promotes successful relationships with referral sources and within the community to enhance strategic growth and gain market share.

Benefits

  • Lifestyle Engagement e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support
  • Access & Affordability e.g. minimal or zero copays, team member cost sharing premiums, daycare
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