Supervisor, Technical Writing

AAON, Inc.•Redmond, OR

About The Position

The Technical Writer is primarily responsible for creating, modifying, and publishing work instructions, and managing the technical writing team. The role contributes to department objectives by managing document lifecycle activities, coordinating reviews and updates, and supporting continuous improvement of documentation processes. This position also evaluates documentation tools and technologies to ensure efficient and compliant workflows. This individual will lead the Technical Writing departments' support efforts to include: General Responsibilities: Supervision and leadership of the technical writing team. Oversight of document and record lifecycle activities: creation, revision, and periodic review of engineering and production documents. Establish and implement processes to comply with data integrity requirements for documents and records. Co-ownership of process change control with document control team. Evaluate, procure, assess, test, and provide insight on new technologies for documentation processes. Procure, assess, test, and provide insight on new technologies being pursued by BASX Solutions. Ensures documentation practices comply with internal requirements, regulatory standards, and data integrity expectations. Generate new documents to support production and engineering. Update existing documents based on redlines or other information. Proof-read documents for accuracy, completeness, and clarity. Ensure documentation is well organized and easily retrieved. Assist and oversee record retrieval during system audits. Hires, trains, coaches, and evaluates performance of direct reports.

Requirements

3 + years of experience with data management/documentation systems or equivalent.
3 + years of experience in the manufacturing industry, with at least 2+ years in a leadership role.
Knowledge of change control within a manufacturing environment.
Previous documentation experience in a manufacturing environment.
Strong written and verbal communication skills, including proof-reading and editing of documents.
Demonstrated Microsoft Office proficiency (Word, Excel, and Outlook)
Ability to handle multiple projects at one time with strong attention to detail
Detail oriented
Highly motivated
Flexibility
Ability to work cross-functionally
Personal Effectiveness / Credibility
Collaboration Skills
Time Management
Communicates effectively in written and spoken form.
Possesses excellent interpersonal relationship skills.
Exhibits good decision making and analytical problem solving abilities.
Demonstrates strong multi-tasking capabilities and organizational skills.
Works effectively in a team environment.
Works effectively in a fast-paced high-pressure environment.
Lift up to 50lbs.
Sit or stand for up to 95 percent of work hours.
Periodic visits to the manufacturing facility with seasonal hot and cold temperatures, dust, and some chemical fume exposure.

Nice To Haves

Understanding HVAC business and UL 60335 preferred.
Knowledge of Quality Standards (i.e., ISO-9001, AS9100) preferred

Responsibilities

Supervision and leadership of the technical writing team.
Oversight of document and record lifecycle activities: creation, revision, and periodic review of engineering and production documents.
Establish and implement processes to comply with data integrity requirements for documents and records.
Co-ownership of process change control with document control team.
Evaluate, procure, assess, test, and provide insight on new technologies for documentation processes.
Procure, assess, test, and provide insight on new technologies being pursued by BASX Solutions.
Ensures documentation practices comply with internal requirements, regulatory standards, and data integrity expectations.
Generate new documents to support production and engineering.
Update existing documents based on redlines or other information.
Proof-read documents for accuracy, completeness, and clarity.
Ensure documentation is well organized and easily retrieved.
Assist and oversee record retrieval during system audits.
Hires, trains, coaches, and evaluates performance of direct reports.