Supervisor, Technical Skills Training

Entergy•Little Rock, AR

11d•Onsite

About The Position

Provides overall direction, planning and performance of Power Delivery Training group activities. Oversees the administration of all phases of the systematic approach to training, serves as a subject matter expert for training program implementation, and ensures compliance with federally regulated training programs. The supervisor will support the team is driving the implementation of the training groups strategic and tactical direction.

Requirements

Bachelor's degree in related field or the equivalent work experience.
10+ years of line experience working in power delivery, power generation, or other electric power organization.
Strong safety culture
Proficiency with both commercial and business acumen.
Ability to manage multiple responsibilities and deliverables in a fast-paced environment.
Good interpersonal skills and ability to work harmoniously with coworkers and customers.
Ability to work with multiple levels of the organizational structure.
Strong verbal and written communication skills.
Strong organizational skills with ability to manage multi-projects simultaneously.
Ability to travel to support field locations in Texas, Arkansas, Mississippi, and Louisiana
Solid knowledge of Microsoft Office suite.
Working knowledge of and/or the ability to learn to work with a LMS and SharePoint
Strong distribution line, substation mechanical or relay-based knowledge.
Must be willing to assume a storm restoration role and travel if necessary.
Extensive intersystem travel may be required (up to 50%)

Nice To Haves

Qualified Distribution line worker or Transmission technician
people leader experience

Responsibilities

Provides leadership for Power Delivery, Transmission, Metering & Engineering training related activities.
Interfaces with the appropriate line leadership to determine how training resources can best be applied to improve line performance.
Identifies training needs, helps develop and design lesson plans, teaches, prepares budget, and oversees corrective actions and work activities related to training.
Encourages an environment which fosters a strong performance culture through continuous training.
Ensures training provided to site personnel reinforces these principles and improves individual skills or organizational performance.
Ensures compliance with applicable requirements, regulations, procedures, and specifications.
Applies Analysis, Design, Development, Implementation, and Evaluation (ADDIE) or other development models as required for all course development / maintenance projects and maintains course history information.
Ensures professionalism in the workplace. This includes reinforcing professionalism the way in which employees carry themselves, the attitudes they convey, and the ways they communicate with their co-workers, our students, and our customers.
Monitors and evaluates instructor performance.
Provides coaching and mentorship to develop instructors and improve performance.
Monitor and maintain the respective department budget.
Responsible for maintaining assigned training resources including simulator.
As a provider of essential services, Entergy expects its employees to be available to work additional hours, to work in alternate locations, and/or to perform additional duties in connection with storms, outages, emergencies, or other situations as deemed necessary by the company.
Exempt employees may not be paid overtime associated with such duties.