Supervisor - Table Games
About The Position
The Supervisor - Table Games role involves maintaining clear communication, supervising floor dealers, protecting game integrity, and ensuring accuracy in paperwork. This position requires effective guest interaction, proficiency in dealing games, and a thorough understanding of game rules. The role also involves prioritizing tasks, resolving customer complaints, conducting employee coaching, and assisting in staff training. Teamwork, professional guest interaction, and completing hourly evaluations are key aspects of this role. The work environment can be stressful with bright lights and loud noise.
Requirements
- Supervises floor dealers and protect the integrity of games through observation and following appropriate procedures
- Ensures accuracy and completion of all signed paperwork and pit documents
- Maintains frequent and effective contact with guests
- Effectively deals all games supervised
- Maintains a thorough knowledge of all rules regarding games supervised
- Prioritizes tasks and handles multiple projects simultaneously
- Investigates and resolves customer complaints and issues
- Conducts employee coaching sessions
- Assists in training staff
- Answers customer questions about game information
- Performs as a team member and assists fellow associates to ensure a smooth operation
- Greets guests appropriately, treating each person as an individual and in a professional manner
- Understands the goals and vision of the organization and demonstrates commitment to those goals in terms of individual and team performance
- Coordinates and completes hourly evaluations on hourly associates
Responsibilities
- Maintains a clear line of communication at all levels of operation when appropriate
- Supervises floor dealers and protect the integrity of games through observation and following appropriate procedures
- Ensures accuracy and completion of all signed paperwork and pit documents
- Maintains frequent and effective contact with guests
- Effectively deals all games supervised
- Maintains a thorough knowledge of all rules regarding games supervised
- Prioritizes tasks and handles multiple projects simultaneously
- Investigates and resolves customer complaints and issues
- Conducts employee coaching sessions
- Assists in training staff
- Answers customer questions about game information
- Performs as a team member and assists fellow associates to ensure a smooth operation
- Greets guests appropriately, treating each person as an individual and in a professional manner
- Understands the goals and vision of the organization and demonstrates commitment to those goals in terms of individual and team performance
- Coordinates and completes hourly evaluations on hourly associates
- Completes other duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
