Supervisor Supply Operations
About The Position
The Supervisor Supply Ops oversees the execution of service standards, policies, procedures, and objectives for the Supply Ops location supporting Alaska Airlines and Hawaiian Airlines. This people leader directly supervises Supply Ops leads and agents, establishes team priorities, and supports the operational needs of the Technical Operations department. The supervisor oversees material support for scheduled and unscheduled aircraft maintenance, engineering modifications, shop activities, and new station start-ups. The role also involves inventory audits, resolving discrepancies, monitoring outstations for shelf life, coordinating parts and materials with internal and external partners, and ensuring employees follow applicable safety, Safety Management System, and hazardous-material shipping requirements.
Requirements
- Three years of experience in supply operations or a relevant function.
- Bachelor’s degree, or an additional two years of relevant training or experience in lieu of the degree.
- Ability and willingness to work varied shifts, including nights, weekends, and holidays.
- Effective verbal, written, and listening communication skills.
- Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
- High school diploma or equivalent.
- Minimum age of 18.
- Must be authorized to work in the United States.
Nice To Haves
- Experience using inventory management software and with inventory control.
- Knowledge of dangerous-goods shipping procedures (IATA and CFR 49) and experience handling, storing, and shipping dangerous goods.
- Familiarity with OSHA/EPA regulations in a warehouse setting.
- Familiarity with IAM (International Association of Machinists) labor agreements or experience in a bargaining-unit environment.
Responsibilities
- Oversee and motivate the team to complete operational responsibilities, including prioritized material support for aircraft maintenance, engineering modifications, shop activities, and new station start-ups.
- Perform regular inventory audits, resolve discrepancies, monitor outstations for shelf life, and provide replacements.
- Communicate and implement new initiatives and changes to policies and procedures, and share company news.
- Communicate effectively with employees and ensure compliance with the bargaining unit agreement.
- Evaluate performance, provide feedback, and participate in recognition programs.
- Monitor attendance reliability and provide progressive counseling to improve it.
- Coordinate with internal and external departments, teams, couriers, and vendors to ensure procured parts and materials are received, shipped, and available at service locations.
- Uphold company and regulatory safety compliance and develop safety awareness among employees.
- Ensure agents comply with the Safety Management System (SMS) and hazardous-material shipping standards.
- Investigate employee accidents and resolve contributing issues.
Benefits
- Free standby travel privileges on Alaska Airlines, Hawaiian Airlines, and Horizon Air.
- Medical, dental, and vision benefits.
- 401(k) match program.
- Annual bonus plans.
- Holiday pay and paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
