Operations & Supply Chain Advisory, Supervisor

RSM US LLP•Boston, MA
•$94,400 - $178,800•Hybrid

About The Position

RSM is seeking a results-driven, client-focused Supervisor for its Operations & Supply Chain Advisory practice within Enterprise Performance. The role leads and delivers client engagements in operational excellence, supply chain transformation, performance improvement, and enterprise value creation. The Supervisor manages day-to-day project execution, conducts analyses, identifies improvement opportunities, develops recommendations, and supports implementation of solutions that create measurable business value. The role may involve work across supply chain strategy and transformation; S&OP; demand and supply planning; inventory and working capital; sourcing and procurement; supplier management; logistics, transportation, distribution, warehousing and network optimization; manufacturing operations; quality and continuous improvement; operating model design; cost optimization; mergers and acquisitions integration; plant consolidations and product transfers; digital operations and IoT; ERP-, WMS-, TMS-, CRM- and QMS-enabled transformations; analytics and business intelligence; and AI-enabled operations and supply chain solutions. The Supervisor builds client relationships, advises client leaders, leads and develops engagement teams, and contributes to proposals, practice methodologies, and business development. The position requires approximately 50% travel. RSM describes most roles as hybrid, with employees aligned to an office and meeting in person when appropriate for clients, teams, development, or relationship-building; work arrangements may vary based on role and client needs. Compensation range: $94,400–$178,800. Selected candidates are eligible for a discretionary bonus based on firm and individual performance. RSM offers a competitive benefits and compensation package; benefits details are provided through its careers website.

Requirements

  • Bachelor’s degree in Supply Chain Management, Operations Management, Industrial Engineering, Business, Finance, or a related field.
  • At least 7 years of management consulting experience or relevant industry experience focused on operations, supply chain, manufacturing, procurement, logistics, or performance improvement.
  • Experience leading client workstreams and delivering complex transformation or operational improvement initiatives.
  • Strong analytical and problem-solving skills, including the ability to translate data into actionable recommendations.
  • Experience conducting business process assessments, process mapping, operational analysis, and stakeholder facilitation.
  • Strong project management, organizational, and communication skills.
  • Ability to manage multiple priorities in a fast-paced consulting environment.
  • Strong client service mindset and relationship-building skills.
  • Demonstrated ability to mentor and develop team members.
  • Willingness and ability to travel approximately 50%.

Nice To Haves

  • APICS/ASCM certification such as CPIM or CSCP.
  • Lean Six Sigma certification.
  • PMP certification.
  • Experience with Power BI, Alteryx, SQL, Python, Tableau, or similar analytics tools.
  • Experience with ERP-enabled transformations, including SAP, Oracle, NetSuite, Microsoft Dynamics, Kinaxis, Blue Yonder, or similar platforms.
  • Knowledge of AI-enabled process automation, demand forecasting, optimization tools, and GenAI-based solutions.
  • Experience serving private equity-backed portfolio companies or supporting value creation initiatives.
  • MBA or advanced degree.

Responsibilities

  • Lead workstreams and day-to-day execution of supply chain and operations consulting engagements.
  • Conduct operational assessments, business process evaluations, stakeholder interviews, workshops, and data analyses to identify improvement opportunities.
  • Develop practical, data-driven recommendations to improve performance and efficiency, reduce costs, and create measurable business value.
  • Support transformation initiatives by defining future-state processes, operating models, performance metrics, and implementation roadmaps.
  • Analyze operational and financial data to identify trends, root causes, risks, and opportunities.
  • Facilitate cross-functional workshops and working sessions with client stakeholders.
  • Develop executive-ready presentations, reports, analyses, and recommendations.
  • Monitor engagement progress, manage work plans, track deliverables, and identify project risks and mitigation strategies.
  • Ensure project quality, consistency, and adherence to methodologies and objectives.
  • Build and maintain relationships with stakeholders across operations, supply chain, procurement, manufacturing, logistics, and finance.
  • Communicate project status, findings, recommendations, and implementation considerations to client leadership.
  • Provide insight and guidance as a trusted advisor throughout project delivery.
  • Support issue resolution and stakeholder alignment to achieve successful project outcomes.
  • Lead associates and senior associates across workstreams and engagements.
  • Coach, mentor, and provide performance feedback to junior team members.
  • Review analyses, deliverables, and client-facing materials for quality and consistency.
  • Foster collaboration, accountability, innovation, and continuous learning within engagement teams.
  • Support knowledge sharing, methodology development, and continuous improvement across the practice.
  • Contribute operational expertise to proposals, client presentations, and business development pursuits.
  • Support engagement planning, budgeting, project economics, and resource management.
  • Help develop reusable tools, methodologies, templates, and intellectual property.
  • Participate in recruiting, interviewing, onboarding, and training.

Benefits

  • Competitive benefits and compensation package.
  • Eligibility for a discretionary bonus based on firm and individual performance.
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