Supervisor - Student Center Custodial Team

Utah State University•Logan, UT
•Onsite

About The Position

The Custodial Team Supervisor (Supervisor I) will oversee, coordinate, and lead the day-to-day activities of the Custodial Team within the Taggart Student Center (TSC) Operations Department. The supervisor will set goals for performance and deadlines, organize workflow, ensure that employees understand their duties and designated tasks, monitor employee productivity, and provide constructive feedback. The Custodial Team of the TSC Operations Department cleans and maintains spaces in the Taggart Student Center to maximize a safe, healthy, functional, and pleasant environment. Work hours for this position are 3:00 PM - 11:30pm, Monday – Friday. Occasional Saturdays and Sundays as needed.

Requirements

  • Three years of custodial experience with one year of experience supervising others OR an equivalent of combination of education plus experience.
  • Must be able to work flexible hours including occasional Saturday and Sundays to provide leadership to team and respond to emergencies as needed.
  • Ability to actively communicate verbally and using email, text and phone.
  • Skilled in the use of computer hardware and software including desktop PCs, Laptops, iPad, smartphones, and software including Microsoft Office.
  • Skilled at records maintenance.
  • Skilled in organizing resources and establishing priorities.
  • Ability to train and supervise employees, including organizing, prioritizing, and scheduling work assignments.
  • Ability to foster a cooperative work environment and offer leadership to subordinate staff in area of expertise.
  • Knowledge of management skills and supervisory theories.
  • Ability to monitor and/or maintain quality control standards.
  • Knowledge of cleaning equipment, products, techniques, and standards.
  • Ability to operate cleaning equipment, such as vacuums, carpet extractors, burnishers, etc.
  • Knowledge of hazardous materials and the ability to handle them effectively.
  • Knowledge of proper safety guidelines, policies, procedures, and behaviors as established by OSHA and the Facilities Department.
  • Ability to perform tasks without close supervision.
  • Ability to act professionally with customers, coworkers and subordinates.

Nice To Haves

  • Experience with Team Cleaning practices
  • Undergraduate Degree

Responsibilities

  • Hires, trains, plans, schedules, assigns, monitors, and evaluates the work of assigned full-time and hourly staff.
  • Leads custodial team in the day-to-day operations to complete tasks and projects with compliance to policies, procedures, and quality standards and deadlines.
  • Actively Communicates with Director, department employees, customers, vendors and others in person, by phone, and via email.
  • Approves employee timecards and leave requests (MyTime, AggieTime).
  • Assists Director with maintaining job descriptions.
  • Evaluates and coaches employees regularly, including conducting performance evaluations for full-time and hourly employees.
  • Organizes regular team meetings and participates in department leadership meetings.
  • Maintains inventory of custodial equipment and supplies.
  • Coordinates with Director and Business Services Team on budget related matters including monitoring expenditures and annual budget planning.
  • Establishes team strategies and goals that align with Taggart Student Center core values, vision and mission statements.
  • Promotes continuous improvement of workplace safety and environmental practices.
  • Promotes personal safety of crewmembers by monitoring, evaluating, and enforcing safe behaviors.
  • Performs other Leadership and Supervision functions as assigned.
  • Develops and implements training programs for full time and hourly employees.
  • Develops core cleaning practices, task lists, and quality control checklists.
  • Performs periodic audits to evaluate effectiveness of custodial teams and procedures.
  • Coordinates rotation of custodial teams.
  • Reviews weekly and daily event schedules and coordinates modifications to assignments.
  • Coordinates all minor and major custodial projects, including deep cleaning, cleaning for special events, etc.
  • Coordinates the building recycling program working with University Recycling.
  • Ensures that the buildings are secure by maintaining a nightly door check procedure.
  • Organizes the removal of snow and ice from all exits, entrances, fire-escape exits, and handicap ramps during Custodial Team's night shift.
  • Performs other Custodial Planning functions as assigned.
  • Facilitates and supervises the day-to-day custodial work of a team of full time and hourly employees in the Taggart Student Center.
  • Supervises hourly/part-time employees and performs custodial functions within assigned section.
  • Maintain floors and carpeting.
  • Clean interior windows and other glass surfaces.
  • Clean restrooms and replenish restroom supplies.
  • Empty waste and recycling bins.
  • Maintaining adequate stock of cleaning supplies on carts and in closets.
  • Maintains and performs simple repairs on custodial equipment, tools, and office equipment.
  • Remove snow and ice from all exits, entrances, fire-escape exits, and handicap ramps during shift.
  • Performs other custodial functions as assigned.

Benefits

  • excellent benefits
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