Supervisor - Custodial

Challenge Unlimited Inc•Kansas City, MO

4d•$22 - $22

About The Position

The Supervisor oversees janitorial operations at the assigned site and supervises employees and clients, including people with disabilities, as they perform cleaning duties. The role supports workers in developing job and work skills and reaching the highest level of independence possible. Reporting to the Project Manager or Assistant Project Manager, the Supervisor may also assist the crew with required tasks and serve as a backup point of contact for site contract management. The Supervisor provides training, ongoing support and feedback; monitors performance, safety, quality and customer satisfaction; and completes monthly or quarterly assessments and evaluations. Other duties may include scheduling, training, discipline, timekeeping, contract paperwork and support for the Project Manager. The schedule is Monday through Friday, 6:00 a.m. to 2:30 p.m., with flexibility to cover other shifts as needed. The position is located at the Richard Bolling Federal Building and pays $22 per hour.

Requirements

High school diploma or GED.
At least 2 years of janitorial experience.
At least 1 year of experience in a supervisory or training role.
Solid oral and written communication skills.
Driver’s license: regular license in IL, WI, OH, or SC; Class E in MO.
Basic skills in Microsoft Excel, Word, and Outlook.
Pass a criminal background check and applicable state and federal registry checks.
Pass a driving history check and meet company driving policy criteria.
Maintain a valid driver’s license and be at least 21 years old to drive.
Use a personally insured vehicle for company travel if required based on the site.

Responsibilities

Ensure work meets the contract statement of work and complies with company policies and procedures, applicable laws and regulations, customer requirements, and quality and safety standards.
Provide a safe environment; follow and enforce OSHA regulations; complete incident and accident reports; take preventative and corrective action; conduct safety training and inspections; and ensure required PPE is used.
Develop, modify, and complete contract paperwork as needed and support the Project Manager with required tasks.
Observe and assist the crew with janitorial duties, including cleaning, sanitizing, and restocking bathrooms and common areas; vacuuming, sweeping, and mopping floors and stairs; emptying trash; maintaining chemical and equipment storage; cleaning break rooms, uncluttered desks and furniture, windowsills, and windows.
Maintain quality standards, conduct regular inspections, promptly correct deficiencies, and resolve customer complaints.
Transport crew members to and from cleaning locations as needed and communicate contract updates or changes accurately and promptly to workers and the Project Manager.
Meet client and staff needs while fulfilling contract obligations, using appropriate techniques for supporting individuals with disabilities in the workplace.
Provide timely and thorough training and feedback; oversee new-worker and ongoing crew training; and support development of job, work, and behavior skills.
Complete monthly or quarterly client assessments and departmental performance evaluations.
Supervise site positions and ensure work follows the contract statement of work and company policies and procedures.
Communicate client, employee, and customer issues to the Project Manager and recommend corrective action or discipline.
Communicate job expectations, motivate, coach, and counsel employees, and foster company values, accountability, and effective outcomes.
Perform scheduling, discipline, or worker timekeeping duties as assigned.