Supervisor Slot Performance Project- Full Time, Slot Performance (Harrah's SoCal)

Harrah's Resort Southern California•Valley Center, CA

10d•Onsite

About The Position

A slot performance supervisor supervises all repairs, modifications, and preventive maintenance to ensure maximum performance and condition of all slot machines. This includes special projects and overhauling machines.

Requirements

Minimum of five (5) years of actual technical experience.
Minimum of three (3) years direct supervision with progressively increasing levels of responsibility authority in the slot repair department.
Must be at least 21 years of age.
Must have a working knowledge of all the various types of slot machines, change machines, coin wrappers, and any other equipment associated with slot repair.
High school graduate or equivalent required.
Must possess good communication and customer service skills.
Must be willing to work any day of the week and any shift.
Must be able to get along with co-workers and work as a team.
Must present a well-groomed appearance.
Must have the ability to work on integrated circuits, computers, coin rollers and sorters, test equipment and install/repair S.D.S. (slot data system), plus a fundamental knowledge of electronics.
Must be able to stand, stoop, and bend.
Must be able to push and lift weight up to 100 pounds.
Must be able to see small objects in poorly lighted areas.
Must possess coordination and manual dexterity to work with power saws, etc.
Must be able to continuously maneuver around casino/hotel as needed.
Must be able to speak, read, write, and understand English.
Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.

Nice To Haves

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes.

Responsibilities

Supervises and directs the daily operations of the department in accordance with established policies and procedures.
Administers approved changes within the department relating to personnel, hiring, promotions, demotions, and discharges policies and procedures, subject to the Slot Performance Manager and Slot Director’s approval.
Establishes required training programs for all slot technicians.
Maintains open lines of communications as well as counsel.
Guides and instructs slot technicians to obtain maximum efficiency.
Maintains a close liaison with vendors regarding problem areas with machines and conversions when required.
Monitors all slot overhaul maintenance programs and assure all personnel use proper procedures.
Monitors slot repair parts inventory and expenditures.
Performs all other duties as requested by the Slot Performance Manager and Slot Director.
Conducts self always in a manner that reflects positively on Harrah’s and encourages others to do the same.
Spends time interviewing, training, and selecting employees.
Conducts Performance Reviews
Makes or recommends wage increases and promotions.
Provides for safety and security.
Handles employees' complaints or grievances.
Recommends disciplinary action or disciplines employees.
Monitors legal compliance with federal, state, and gaming laws.