Supervisor, Security

Hard Rock Hotel & Casino OttawaTampa, FL
Onsite

About The Position

This position is responsible for performing all applicable duties including but not limited to day-to-day supervision, assigned investigations and report documentation. Essential duties include, but are not limited to: Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures Prepares detailed incident reports in a clear and precise manner Reviews all incident reports for accuracy submitted by Security Officers Directs and delegates responsibilities to the Security Officers Communicates all policy changes, memorandums, and special events on a daily basis Communicates with guests and other employees in a positive manner, both in oral and written forms Evaluates his/her subordinate’s performance Coordinates emergency situations

Requirements

  • High School diploma, GED, or equivalent required, some college preferred
  • One (1) - three (3) years Security Officer experience or an equivalent combination of education and work experience
  • Previous casino security or security supervisor experience preferred.
  • Excellent communication and time management skills
  • Must be able to communicate with guests and other employees in a positive manner
  • Must have ability to use good judgment in intense situations
  • Must be able to interface effectively with property management staff, Seminole Police, and other law enforcement officials
  • Must be able to promote an outgoing, friendly customer oriented personality at all times
  • Must provide adequate protection for the safety and assets of patrons, employees, and the company
  • Must be able to wear a radio earphone without any medical limitations
  • Must be computer literate
  • Proficient knowledge of Microsoft Office, Excel, and Word is preferred
  • Must have valid Motor Vehicle License with good driving record

Responsibilities

  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures
  • Prepares detailed incident reports in a clear and precise manner
  • Reviews all incident reports for accuracy submitted by Security Officers
  • Directs and delegates responsibilities to the Security Officers
  • Communicates all policy changes, memorandums, and special events on a daily basis
  • Communicates with guests and other employees in a positive manner, both in oral and written forms
  • Evaluates his/her subordinate’s performance
  • Coordinates emergency situations

Benefits

  • Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance.
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