Security Supervisor

Andy Frain Services•Champaign, IL

7h•Onsite

About The Position

This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Andy Frain Services reserves the right to modify, supplement, delete or augment the duties and responsibilities specified in the position description, in the Company's sole and absolute discretion. Duties other than those expressly specified may be assigned from time to time.

Requirements

Minimum of 18 years of age.
Clear a criminal background check.
High School Diploma and/or equivalent (GED).
Strong customer service orientation, exemplifying our Mission Statement that Customer Service is Every Employee's Job.
Clear and effective oral and written communications skills.
Must be able to see, hear, speak and write clearly in order to communicate with employees and/or other customers.
Pushing/pulling/carrying lifting may include up to 25 lbs (event evacuation), stair climbing.
Ability to sit, twist, turn, bend as required to perform duties within the facility.
Must be capable of standing for long periods of time.
High School Diploma and/or equivalent; Required
Minimum 2 years prior experience in loss prevention, life safety, CCTV systems and access computer system, one year of which must be in the capacity of a supervisory position within the Security Industry.
Must be willing to submit to a background investigation; any offer of employment is conditioned upon the successful completion of a background investigation.
State Guard License is required.
Must be able to meet and continue to meet any applicable state, county and municipal licensing requirements for Security Officers.
Must be able to meet and continue to meet requirements for specific skills, certifications or authorizations specified for the assigned site.
Knowledge of security operations and procedures.
Knowledge of supervisory practices and procedures.
Understanding of a variety of security and safety devices and controls.
Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
Ability to be an effective team member.
Courteous telephone manner.
Good organizational skills.
Strong customer service and results orientation.
Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements and site-specific requirements.
May be required to work overtime without advance notice.
Frequent sitting, standing and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
Frequent lifting and/or moving up to 10 pounds, occasional lifting and/or moving up to 25 pounds, and additional lifting and/or moving ability as might be required for the assigned site.
Close vision, distance vision, and ability to adjust focus.
May be required to use vehicle for the performance of duties.
Normal vision or corrected by use of glasses and/or contacts for normal reading and viewing abilities.
Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
May be exposed to or required to handle sensitive and confidential information.

Nice To Haves

CPR and First Aid Certification a plus.

Responsibilities

Facilitate progressive change, getting along with other employees, following directions and continually improving.
Provide positive direction and motivate performance.
Track and maintain schedule assignments.
Maintain professional composure when dealing with unusual circumstances.
Adapt to various sites and changes in post procedures.
Adapt to changes in the external environment and organization.
Write routine correspondence, including logs and reports.
Directing staff in a positive manner.
Handle multiple tasks concurrently.
Keyboarding, basic computer usage and operating controls.
Observe and report incidents, and direct others.
Perform stressful and physical activity on occasion.