Supervisor - Security - FT - Days - Anne Arundel Med Ctr

Luminis Health•Annapolis, MD

5h•$26 - $39

About The Position

The Supervisor, Security provides and supervises assigned personnel responsible for protecting the personal assets of patients, visitors, and employees throughout the Medical Center and preventing potentially hazardous conditions through continuous monitoring. The role coordinates day-to-day security operations and helps ensure smooth operations. It orients, trains, schedules, monitors, and directs staff, and has supervisory authority that includes evaluating performance, issuing final disciplinary actions under Human Resources review, and recommending discharge in collaboration with management and Human Resources. The supervisor oversees Security Officers, manages their productivity and development, conducts facility rounds, responds to incidents and emergencies, prepares schedules and payroll, coordinates coverage, manages fire drills, tracks equipment and supplies, and investigates reported incidents. The role also works with law enforcement, helps develop department goals and procedures, and supports compliance with hospital policies and applicable regulations. Employees in this role are reasonably expected to be exposed to blood-borne pathogens. Physical demands are classified as heavy. Various shifts and travel to different Health System facilities may be required.

Requirements

High school diploma or equivalent.
Four years of hospital-related security experience.
Two years of experience at a supervisory level.
Valid Class D Maryland driver’s license, or valid license from the state where the employee resides, with no more than two points on the current driving record.
Ability to obtain a State of Maryland Guard Card and maintain good standing with the Maryland State Police.
Willingness to work various shifts and travel to different Health System facilities as needed.
Professional security-related experience may substitute year-for-year for up to two years of the required education.
Must complete mandatory introductory and ongoing training within specified timeframes.
Must obtain BLS/CPR certification through the American Heart Association within 90 days of hire if not already certified.
Must obtain IAHSS Basic and Advanced Officer Certification within six months or promotion.

Nice To Haves

Associate’s degree or higher.
BLS/CPR certification through the American Heart Association.
IAHSS Basic and Advanced Officer Certification.

Responsibilities

Supervise Security Officers, including performance evaluations, coaching, training, disciplinary action, and retention.
Manage Officers’ daily productivity according to department goals and objectives.
Conduct regular rounds throughout the facility, especially in the ER, campus buildings, parking garages, and grounds, and address safety and security concerns with staff and area leaders.
Observe and monitor conditions, the environment, and people who may require intervention or assistance.
Respond to safety and security incidents and emergencies, using nonviolent crisis intervention and de-escalation techniques.
Prepare daily schedules and payroll for Security Officers, assign work according to workload, and arrange coverage for call-offs while being able to perform assigned duties.
Manage the fire drill program, including assigning and completing drills, evaluating drills or actual alarms, providing ongoing training, and ensuring compliance with organizational and regulatory policies.
Maintain and track department equipment and supplies.
Investigate and follow up on incident reports submitted through the hospital reporting system.
Collaborate with applicable law enforcement agencies regarding hospital security investigations and other campus activity.
Assist in developing department goals, objectives, policies, and procedures.
Ensure compliance with hospital and facility policies and procedures and governmental and accreditation regulations.
Attend staff meetings and complete mandatory in-services, training, and competency evaluations on time.
Maintain current knowledge in areas of responsibility through self-education and ongoing educational programs.
Work collaboratively with team members and provide effective customer service to physicians, patients, residents, visitors, staff, and the broader health care community.
Adhere to and exhibit Luminis Health RISE values: Respect, Inclusion, Service, and Excellence.
Understand applicable regulatory requirements and laws, address compliance issues proactively, and report concerns through appropriate channels.

Benefits

Medical insurance
Dental insurance
Vision insurance
Retirement plan with employer match for employees who work more than 1,000 hours in a calendar year
Paid time off
Tuition assistance
Employee referral bonus program
Paid holidays
Disability coverage
Life and AD&D coverage for full-time employees
Wellness programs
Employee assistance programs