Supervisor - Security - FT - Shift Varies - Anne Arundel Med Ctr

Luminis Health•Lanham, MD

2h•$26 - $39

About The Position

The Supervisor, Security provides and supervises assigned personnel responsible for protecting patients, visitors, employees, and their property throughout the Medical Center, while monitoring areas for potentially hazardous conditions. The role coordinates day-to-day security operations and supports their smooth operation by orienting, training, scheduling, monitoring, and directing staff. The position has supervisory authority, including hiring, performance evaluation, final disciplinary actions subject to Human Resources review, and recommendations for discharge in collaboration with management and Human Resources. The Supervisor oversees Security Officers’ performance, coaching, training, discipline, retention, and productivity; conducts facility rounds; responds to incidents and emergencies; manages schedules, payroll, staffing coverage, and fire drills; tracks equipment and supplies; and investigates incident reports. The role works with law enforcement as needed and helps develop department goals, policies, and procedures while supporting compliance with organizational, governmental, and accreditation requirements. It requires varied shifts and travel to different Health System facilities as needed. Employees in this position are reasonably expected to be exposed to blood-borne pathogens. The position is classified as heavy physical demand.

Requirements

High school diploma or equivalent required.
Valid Class D Maryland driver's license, or a valid license from the employee’s state of residence, with no more than two points on the current driving record.
Willingness to work various shifts and travel to different Health System facilities as needed.
Four years of hospital-related security experience.
Two years of experience at a supervisory level.
Must be able to obtain a State of Maryland Guard Card and maintain good standing with the Maryland State Police.
Professional security-related experience may substitute year for year for up to two years of the required education.
Heavy physical demands.
Reasonable expectation of exposure to blood-borne pathogens.

Nice To Haves

Associate’s degree or higher preferred.
BLS/CPR certification through the American Heart Association is preferred; certification must be obtained within 90 days of hire.
IAHSS Basic and Advanced Officer Certifications are preferred and required within six months or upon promotion.

Responsibilities

Supervise Security Officers, including hiring, performance evaluations, coaching, training, disciplinary actions, retention, and productivity against department goals and objectives.
Conduct regular rounds throughout the facility, including the ER, campus buildings, parking garages, and grounds; identify and address safety and security concerns with staff and area leaders.
Respond to security incidents and emergencies according to department procedures, using nonviolent crisis intervention and de-escalation techniques.
Prepare department schedules and payroll with other supervisors, assign work according to workload, arrange coverage for call-offs, and be able to perform assigned duties.
Manage the fire drill program, including assigning and completing drills, evaluating drills or actual alarms, providing ongoing training, and ensuring compliance.
Maintain and track department equipment and supplies.
Investigate and follow up on incident reports submitted through the hospital reporting system.
Collaborate with applicable law enforcement agencies on hospital security investigations and other campus activity as needed.
Assist in developing department goals, objectives, policies, and procedures, and ensure compliance with facility policies and applicable governmental and accreditation requirements.
Participate in meetings, committees, and other work groups as needed.
Adhere to Luminis Health RISE values: Respect, Inclusion, Service, and Excellence.
Attend staff meetings and complete mandatory in-services, training, and competency evaluations on time.
Maintain knowledge of regulatory and legal requirements, address compliance concerns through appropriate channels, and complete required training within specified timeframes.
Maintain current knowledge in areas of responsibility through self-education and ongoing educational programs.
Collaborate with team members and provide effective customer service to physicians, patients, residents, visitors, staff, and the broader health care community.

Benefits

Medical insurance
Dental insurance
Vision insurance
Retirement plan with employer match for employees who work more than 1,000 hours in a calendar year
Paid time off
Tuition assistance
Employee referral bonus program
Paid holidays
Disability coverage
Life and AD&D coverage for full-time employees
Wellness programs
Employee assistance programs