Supervisor - Security Administration Dallas Marshals Security Division Courts & Detention

City of Dallas•Dallas, TX

4d•$29 - $35•Onsite

About The Position

The Supervisor – Security Administration oversees and monitors security activities for the Municipal Court, Convention Center, municipal buildings, and other City property. The role protects personnel and property against theft and vandalism and manages security operations, personnel, investigations, training, payroll, vendor compliance, and emergency preparedness across City locations. The supervisor works with managers, City Management, external agencies, departments, staff, and private security personnel to ensure City policies and security standards are followed. Travel to various locations within the City of Dallas is required to meet program needs. The position may require extended periods of standing or walking and availability for City emergencies, including inclement weather.

Requirements

High school diploma or GED.
Five years of law/code enforcement or security/protective service experience.
One year of lead work and/or supervisory responsibilities; this experience may be included in the required experience above.
Valid driver's license with a good driving record.
Obtain Level II and Level III Security Commission licenses issued by the Private Security Bureau of the Texas Department of Public Safety within the probationary period.
Pass CIJIS and obtain certification during the probationary period.
Pass and obtain certification for Oleoresin Capsicum spray, defensive tactics, and any other required state or departmental training.
Pass an extensive background check, physical examination, polygraph, psychological examination, and drug/alcohol tests.
No felony convictions and no Class A misdemeanor convictions within the last five years.
Qualify with and carry a department-issued firearm, and qualify with a firearm once every two years.
Be able to use firearms properly and pass required educational, physical, emotional, and training requirements.
Be able to interact with a multi-ethnic population and workforce and establish effective working relationships.
Knowledge of Texas laws and regulations, civil and criminal regulations, statutory regulations, and City ordinances.
Ability to use good judgment, discretion, and tact and act quickly during emergencies.
Communicate clearly and effectively verbally and in writing; write complete and accurate reports.
Knowledge of public relations and ability to deal with a variety of people, including hostile individuals.
Knowledge of ethics and diversity compliance.
Knowledge of evidence management and handling; ability to conduct thorough investigations, remain objective and unbiased, and maintain confidentiality.
Ability to manage multiple tasks and projects, supervise and instruct others, and track, manage, and coordinate schedules.
Thorough knowledge of arrest procedures and security protocols, policies, and procedures.
Ability to identify emergencies and security breaches, suggest corrective actions, and manage security operations while communicating with tenants, City personnel, council members, and others.
Knowledge of City policies, procedures, and administrative standards.
Be available as needed for City emergencies, including inclement weather.
Official college transcripts may be required before appointment.
Education and experience equivalencies include: 30 completed college semester credit hours plus five years of required experience, including one year of lead or supervisory responsibility; 60 or more completed college semester credit hours plus four years of required experience, including one year of lead or supervisory responsibility; a bachelor's degree or higher plus two years of required experience, including one year of lead or supervisory responsibility; or at least 36 months of active U.S. Armed Forces service with an Honorable Discharge plus three years of required experience, including one year of lead or supervisory responsibility.

Responsibilities

Supervise and monitor daily security operations and incident reporting; assign work, monitor emergencies, track personnel time, review work quality, and ensure policies are followed.
Implement schedules and assignments, set objectives, and recommend or adjust priorities, project schedules, resources, and work plans.
Advise, instruct, and train security staff; identify routine training needs; provide guidance for challenging emergencies and security situations; maintain communication with City Management; and provide performance feedback.
Participate in personnel management, hiring, application review, training, conflict resolution, evaluations, disciplinary actions, overtime scheduling, and payroll approval.
Develop training and educational materials for new officers and teach recruits to support high-quality security services and compliance.
Verify certifications and support personnel operations, hiring, evaluation, training, and other security-service activities.
Work with managers to address concerns from external agencies and departments; conduct and participate in special projects; and promote transparency in personnel operations.
Inspect and evaluate security procedures and standards and ensure security policies and directives are followed.
Travel to City of Dallas locations as needed to fulfill program requirements and job responsibilities.
Monitor and manage contract compliance for vendors and other personnel working special events for City Hall.
Conduct internal workplace investigations into potential violations of employee-relations rules and policies, including harassment, discrimination, FMLA abuse, retaliation, theft, and misuse or abuse.
Research and analyze physical and verbal evidence; document interviews and interactions; track and receive evidence and supporting documentation; and maintain evidence integrity according to procedures and guidelines.
Prepare comprehensive, factual investigation reports with statements, findings, and recommendations for administrative decision-making.
Lead and oversee personnel monitoring and securing City locations and public spaces; create schedules and assignments, delegate work, and approve payroll.
Set short-, medium-, and long-term objectives; develop or approve schedules, priorities, and standards; and direct evaluation activities.
Meet with staff weekly to discuss information and directives from upper management and send weekly updates as needed.
Monitor and evaluate private security providers to ensure compliance with City policies.
Directly or indirectly supervise Dallas Security Services personnel, including deployment, training, performance evaluations, and disciplinary actions.
Inspect City facilities and emergency-management equipment to ensure functionality.
Test and evaluate emergency-management plans in accordance with state and federal regulations and assist with updating and implementing Emergency Action Plans and other emergency planning.
Perform other work as needed or assigned.