Supervisor, SC Operations (Training and CI) - 1st Shift - Clayton, IN

GXO Logistics • Clayton, IN

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About The Position

The Operations Supervisor - Training and CI supports facility performance by leading employee onboarding and required training while contributing to ongoing process improvement initiatives. The role maintains accurate training records and operational documentation, facilitates root cause analysis, and partners with site leadership to strengthen safety, quality, compliance, and operational consistency.

The position is assigned a regular home shift, but must remain flexible to support other shifts during critical onboarding periods and for Continuous Improvement projects as needed. The listed first-shift schedule is Tuesday through Friday, 6:00 a.m. to 4:30 p.m.

Requirements

• At least 2 years of relevant work experience.
• Experience with Microsoft Office, including Word, Excel, and Outlook, and computerized scanner equipment.
• Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
• Ability to lift objects of various shapes, sizes, and weights; stand, sit, or walk for extended periods; reach, bend, climb, push, pull, twist, squat, and kneel; handle or manage tools or equipment; and tolerate hot or cold warehouse environments.

Nice To Haves

• Bachelor's degree in Logistics or a related field.
• 2 years of managerial or supervisory experience.
• Bilingual English/Spanish.
• Experience in an AS9100 or ISO environment.
• Warehousing or Third-Party Logistics (3PL) experience.

Responsibilities

• Coordinate and facilitate new-hire onboarding, required operational training, and applicable process-specific instruction.
• Deliver or coordinate required training, including dangerous goods awareness, lithium battery handling, powered industrial equipment, and lockout/tagout for applicable work groups.
• Maintain accurate training, qualification, and recertification records, and proactively coordinate renewals before expiration.
• Create, review, and maintain accurate standard operating procedures, work instructions, and training materials for warehouse processes.
• Support Continuous Improvement leadership with Operational Excellence activities, open projects, and facility improvement priorities.
• Assist with intake, documentation, tracking, and closure of improvement opportunities submitted through the Project Engine.
• Lead or facilitate facility root cause analysis activities, including corrective-action follow-up and operational retraining when required.
• Maintain accurate tier board documentation, conduct routine audits, and follow up with operational leaders on identified gaps.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed