About The Position

The Operations Supervisor - Training and CI supports facility performance by leading employee onboarding and required training while contributing to ongoing process improvement initiatives. The position maintains accurate training records and operational documentation, facilitates root cause analysis, and partners with site leadership to strengthen safety, quality, compliance, and operational consistency. The regular weekend shift is Saturday through Monday, 6:00 a.m. to 6:30 p.m. Each position is assigned a regular home shift, but the employee must remain flexible to support other shifts during critical onboarding periods and Continuous Improvement projects as needed.

Requirements

  • At least 2 years of relevant work experience.
  • Experience with Microsoft Office (Word, Excel, and Outlook) and computerized scanner equipment.
  • Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
  • Ability to lift objects of various shapes, sizes, and weights.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to reach (including above the head), bend, climb, push, pull, twist, squat, and kneel.
  • Ability to handle or manage tools or equipment.
  • Ability to tolerate hot or cold warehouse environments.

Nice To Haves

  • Bachelor's degree in Logistics or a related field.
  • 2 years of managerial or supervisory experience.
  • Bilingual English/Spanish.
  • Experience in an AS9100 or ISO environment.
  • Warehousing or Third-Party Logistics (3PL) experience.

Responsibilities

  • Coordinate and facilitate new-hire onboarding, required operational training, and applicable process-specific instruction.
  • Deliver or coordinate required training, including dangerous goods awareness, lithium battery handling, powered industrial equipment, and lockout/tagout for applicable work groups.
  • Maintain accurate training, qualification, and recertification records, and proactively coordinate renewals before expiration.
  • Create, review, and maintain accurate standard operating procedures, work instructions, and training materials for warehouse processes.
  • Support Continuous Improvement leadership with Operational Excellence activities, open projects, and facility improvement priorities.
  • Assist with the intake, documentation, tracking, and closure of improvement opportunities submitted through the Project Engine.
  • Lead or facilitate facility root cause analysis activities, including corrective-action follow-up and operational retraining when required.
  • Maintain accurate tier board documentation, conduct routine audits, and follow up with operational leaders on identified gaps.
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