Supervisor - Rehabilitation - PACE

Neighborhood Healthcare•Riverside, CA

11h•Onsite

About The Position

Neighborhood Healthcare PACE is a managed medical plan that surrounds participants with a team of physicians, nurses, social workers, therapists, and care coordinators to help them maintain good health and quality of life. Its goal is to support seniors in living healthy lives at home, surrounded by family and community. Neighborhood Healthcare is a private, nonprofit 501(c)(3) community health organization serving more than 100,000 people annually and operating two PACE centers in Riverside County. The Rehabilitation Supervisor oversees the daily operations of rehabilitation therapy functions. The role monitors the team’s case management, treatment, and service coordination to ensure compliance with state and federal regulations, and coordinates activities with other disciplines, departments, and regulatory agencies. Clinical supervision is provided within the manager’s licensed scope of practice; designated discipline-specific leads or clinical coordinators provide clinical oversight for services outside that scope. The position is onsite, Monday through Friday, with a schedule of 8:00 a.m. to 4:30/5:00 p.m. The supervisor leads licensed therapy professionals and technicians and oversees occupational therapy services, participant care planning, staff development, workflows, equipment, and regulatory compliance. Depending on the qualifying credential, applicants must hold the appropriate California PT, OT, COTA, or PTA license or certification. The role requires at least two years of relevant therapy experience and one year working with the frail elderly population. Current AHA-approved BLS certification is required upon hire and must be maintained; CPR and First Aid certification are also required for PACE employees.

Requirements

For the PT/OT pathway: a current California Physical Therapy License or Occupational Therapy License in good standing, maintained as a condition of employment.
For the COTA/PTA pathway: a current California Certified Occupational Therapy Assistant or Physical Therapy Assistant credential in good standing, maintained as a condition of employment.
At least one year of experience working with the frail elderly population.
For the PT/OT pathway: at least two years of physical therapy or occupational therapy experience.
For the COTA/PTA pathway: at least two years of experience as an occupational therapy assistant or physical therapy assistant.
Current Basic Life Support (BLS) certification through an American Heart Association-approved source upon hire and maintained as a condition of employment; the course must include an in-person, hands-on skills check.
Current CPR and First Aid certification as required for PACE employees; First Aid training is provided at onboarding and must be renewed annually.
Excellent verbal and written communication skills, including composition, typing, and proofreading.
Ability to interpret written, oral, diagrammatic, or schedule-form instructions.
Knowledge of and experience providing therapy to geriatric participants.
Analytical thinking and problem-solving ability.
Ability to travel between sites in multiple regions.
Project management, planning, and organizational ability.
Ability to work independently and as part of a team.
Ability to handle highly confidential information professionally and ethically.
Ability to lift or carry 15 pounds and stand for long periods.
Follow safety, infection control, privacy, corporate integrity, and security requirements.

Nice To Haves

Experience working in a PACE environment.
Supervisory experience.
Completion of the LEAP Program (internal candidates only).

Responsibilities

Lead, coordinate, and supervise licensed therapy professionals and technicians to support continuity and consistency of participant care planning.
Orient and train new staff on the PACE model, CMS and regulatory requirements, and PACE guidelines; provide ongoing coaching and training.
Assist with policy and procedure solutions to develop department best practices.
Develop and implement occupational therapy programs for patients accessing day services.
Assess patients’ physical abilities and mobility; develop and implement individualized plans of care to reduce or eliminate disability, maintain or increase independence, and maximize function.
Guide patients and caregivers in the use of adaptive devices, therapeutics, and self-care activities that improve function.
Evaluate treatment effectiveness and modify goals as needed.
Conduct home, hospital, and other site visits as indicated by the IDT.
Document and sign treatment plans in patient health records; record, sign, and date quarterly progress notes and review and initial evaluations and discharge summaries.
Ensure services are delivered in a therapeutic setting that supports patients’ dignity and self-esteem.
Manage occupational therapy equipment and supplies and order equipment as needed.
Participate in training programs for staff and caregivers.
Identify and collect data to measure interventions, outcomes, and regulatory compliance.
Oversee adherence to department policies and procedures and compliance with state and federal requirements to ensure quality services.
Attend and participate in staff meetings, organizational quality improvement activities, and assigned committees, including participant care planning, utilization reviews, ethics, grievances, and appeals.
Organize and facilitate department meetings, IDT meetings, and huddles.
Complete required training and participate in conference calls, webinars, and professional development opportunities.
Keep current with regulations and standards and comply with directives from government and regulatory agencies, including PACE, CMS, and DHCS.
Work with management to develop and implement policies, protocols, procedures, and staff training.
Monitor workflows and processes and maintain high standards of business practice.
Recommend or make decisions regarding hiring, transfers, rewards, discipline, or termination of employees.
Provide coaching, training, and staff development feedback; manage Therapy Department workforce planning, including development of new roles.
Support employee growth so employees can focus on direct patient care management.
Participate in quality improvement activities and work toward department goals and objectives.
Respond promptly and compassionately to participants and employees and maintain professional working relationships with staff, clients, and the public.
Lead in accordance with Neighborhood Healthcare’s values and mission; build and retain a high-performing team, establish goals and performance expectations, and foster an inclusive and collaborative work environment.
Model ethical decision-making, transparent communication, accountability, and consistent application of organizational policies.
Provide ongoing coaching, recognition, and performance feedback, addressing performance concerns promptly.
Review and approve employee timecards by established deadlines, resolve discrepancies, and ensure accurate reporting of hours worked.
Communicate organizational initiatives, strategic priorities, and site or department changes through appropriate channels.
Build partnerships and encourage innovation and continuous improvement.
Follow safety procedures, report injuries and unsafe conditions, use appropriate body mechanics, and follow infection control and blood-borne pathogen protocols.
Protect confidential patient, employee, and volunteer information and report unethical, fraudulent, or unlawful behavior or activity.