Supervisor - Rehabilitation - PACE

Neighborhood Healthcare•Riverside, CA

1d•$80,200 - $156,200•Onsite

About The Position

Neighborhood Healthcare PACE is a managed medical plan that supports senior participants through a team of physicians, nurses, social workers, therapists, and care coordinators. The Rehabilitation Supervisor oversees daily rehabilitation therapy operations and monitors the team's case management, treatment, and service coordination to ensure compliance with state and federal regulations. The role coordinates activities with other disciplines, departments, and regulatory agencies. Clinical supervision is provided within the manager’s licensed scope of practice; designated discipline-specific leads or clinical coordinators provide clinical oversight outside that scope. The position is onsite, Monday through Friday, from 8:00 a.m. to 4:30/5:00 p.m. The supervisor leads licensed therapy professionals and technicians and supports occupational therapy services, including assessments, individualized care plans, treatment, progress documentation, equipment management, and staff and caregiver training. The role also manages workforce planning and employee development, supports quality improvement, and ensures department practices meet applicable PACE, CMS, DHCS, and other regulatory requirements. The position may be filled by a PT/OT professional or a COTA/PTA professional, subject to the corresponding California license or certification and experience requirements. Neighborhood Healthcare offers partially company-paid medical, dental, and vision plans; more than two weeks of vacation; nine holidays, including two floating holidays; sick/personal time; volunteer time off; a 403(b) retirement plan; and optional health and wellness events. The stated annual pay ranges are $104,200–$156,200 for OT/PT and $80,200–$115,500 for COTA/PTA, depending on experience.

Requirements

For the PT/OT pathway: a valid California Physical Therapy or Occupational Therapy License in good standing, maintained as a condition of employment.
For the COTA/PTA pathway: a valid California Certified Occupational Therapy Assistant or Physical Therapy Assistant credential in good standing, maintained as a condition of employment.
At least one year of experience working with the frail elderly population.
At least two years of physical therapy or occupational therapy experience for the PT/OT pathway, or two years of experience as an occupational therapy assistant or physical therapy assistant for the COTA/PTA pathway.
Current Basic Life Support (BLS) certification through an American Heart Association-approved source upon hire and maintained as a condition of employment; the course must include an in-person, hands-on skills check.
Current CPR and First Aid certification as required for PACE employees; First Aid training is provided at onboarding and must be renewed annually.
Excellent verbal and written communication, composition, typing, and proofreading skills.
Ability to interpret written, oral, diagrammatic, and schedule-based instructions.
Knowledge of and experience providing therapy to geriatric participants.
Analytical thinking and problem-solving skills.
Ability to travel between sites in multiple regions.
Project management, planning, and organizational skills.
Ability to work both independently and as part of a team.
Ability to handle highly confidential information professionally and ethically.
Ability to lift or carry 15 pounds and stand for long periods.
Compliance with safety, infection-control, privacy, HIPAA, corporate integrity, and security policies.

Nice To Haves

Experience working in a PACE environment.
Supervisory experience.
Completion of the LEAP Program for internal candidates.

Responsibilities

Lead, coordinate, and supervise licensed therapy professionals and technicians, ensuring continuity and consistency in participant care planning.
Orient new staff to the PACE model and regulatory requirements, and provide ongoing coaching and training.
Help develop department policies, procedures, and best practices.
Develop and implement occupational therapy programs for patients using day services.
Assess patients’ physical abilities and mobility, develop individualized plans of care, and adjust treatment goals based on effectiveness.
Guide patients and caregivers in using adaptive devices, therapeutic approaches, and self-care activities to improve function.
Conduct home, hospital, and other site visits as indicated by the interdisciplinary team (IDT).
Document and sign treatment plans, quarterly progress notes, evaluations, and discharge summaries in patient health records.
Ensure services are provided in a therapeutic setting that supports patients’ dignity and self-esteem.
Manage therapy-program equipment and supplies and order equipment as needed.
Participate in staff and caregiver training programs.
Identify and collect data to measure interventions, outcomes, and regulatory compliance.
Oversee adherence to department policies and procedures and applicable state and federal requirements.
Attend staff meetings, quality-improvement activities, committees, participant care planning, utilization reviews, and ethics, grievance, and appeals activities.
Organize and facilitate department meetings, IDT meetings, and huddles.
Complete required training and participate in professional development opportunities, conference calls, and webinars.
Keep current with requirements and directives from PACE, CMS, DHCS, and other government or regulatory agencies.
Work with management to develop and implement policies, protocols, procedures, and staff training.
Monitor workflows and processes and promote high standards of business practice.
Recommend or make decisions regarding hiring, transfers, rewards, discipline, or termination of employees.
Provide employee coaching, training, development feedback, and performance feedback; address performance concerns and support employee growth.
Manage Therapy Department workforce planning, including development of new roles, and ensure appropriate staffing levels and ratios.
Contribute to organizational quality-improvement activities and achievement of department goals and objectives.
Maintain professional relationships with staff, clients, and the public, and respond promptly and compassionately to participants and employees.
Review and approve employee timecards, resolve discrepancies, and support accurate time reporting.
Communicate organizational initiatives, strategic priorities, and site or department changes through appropriate channels.
Follow safety, infection-control, HIPAA, privacy, corporate-integrity, and security requirements; report injuries, unsafe conditions, and unethical, fraudulent, or unlawful activity.