Supervisor, Purchasing Operations

Grainger BusinessesPanama City, FL
Hybrid

About The Position

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. With 2023 sales of $16.5 billion, we’re dedicated to providing value for customers, fostering an engaging culture for team members and driving strong financial results. Our welcoming workplace enables you to learn, grow and make a difference by keeping businesses running and their people safe. We’re looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Requirements

  • Bachelors Degree Required
  • 3-5 years successful experience in sales, purchasing, product management, customer service or operations environment within a large organization.
  • Ability to empowered and engage employees to identify continuous process improvements and exceed customers expectations.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills and the ability to partner with people throughout the organization.
  • Strong problem solving and decision-making skills.
  • Ability to multi-task and work in a fast-paced environment.

Nice To Haves

  • 1-3 years previous supervisory experience preferred.

Responsibilities

  • Manage and lead people to ensure high level of performance and a constant focus on customer responsiveness and service.
  • Develop and implement process improvements in the areas of order processing and order expedites, invoicing and prompt resolution of customer issues to ensure a quality and timely customer experience.
  • Drive employee initiative to create and promote and environment where employees are involved, empowered and committed to the success if the organization.
  • Monitor and enhance employees’ individual performance through clearly defined expectations, training, coaching and counseling to achieve or exceed required results with regard to productivity, work quality and customer service.
  • Develop and implement performance measurements/metrics and internal auditing programs to evaluate efficiency.
  • Build strong relationships with internal partners and colleagues to ensure processes are effective while addressing the needs of the customer and the company.
  • Manage various relationships with internal customers, external partners as well as third party suppliers as needed.
  • Participate in and lead cross functional improvement and process design initiatives/teams.
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