Supervisor, Promotions

Hard Rock Hotel & Casino Ottawa•Tampa, FL
•Onsite

About The Position

This role is responsible for assisting in the formulation of theme, format, and budget specifications for specific promotions, gift giveaways, and special events. The position executes events and promotions both inside and outside the casino hotel, assisting patrons. Key responsibilities include managing supplies, decorations, collateral materials, and ensuring budget adherence. The role also involves coordinating with operating departments, building drawings and slot tournaments, acting as master of ceremonies, determining staffing needs, and developing department members' skills. The Supervisor, Promotions must maintain awareness of market changes impacting promotions and events and ensure public awareness of planned activities. The company gives preference in employment practices to Native Americans.

Requirements

  • Must conduct themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Must assist in the formulation of theme, format and budget specifications for specific promotions, gift giveaway and special events.
  • Must execute events and promotions inside casino hotel as well as off-site events, assisting patrons participating in promotion and events.
  • Must ensure that promotion/event areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.
  • Must ensure collateral materials for promotions and events are ordered, received and displayed prior to and recovered at the conclusion of each project.
  • Must establish reports and systems to monitor actual expenses compared to budget and takes necessary action to meet budget guidelines.
  • Must assist management in disseminating information about events to all impacted operating departments.
  • Must assist in the building of drawings in Casino Marketplace and slot tournaments in IGT Tournament System.
  • Must interface with operating departments to ensure timely coordination of all events.
  • Must execute budgets for individual promotions, records expenditures, charts budget variances.
  • Must maintain security and confidentiality of files, records and lists.
  • Must act as master of ceremonies as needed.
  • Must coordinate all décor requirements for promotions and events and bid out as required.
  • Must communicate all events information to operating departments to ensure timely coordination of all promotions.
  • Must determine staffing needs and work schedules necessary to implement promotions with on-call event staff.
  • Must work with the management to ensure public awareness of events and promotions.
  • Must conduct personal behavior and select, train, coach, counsel, appraise and retain direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
  • Must maintain awareness of changes in the marketplace that may impact the nature of promotions and events planned at the Hard Rock Hotel & Casino.
  • Must develop department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.

Responsibilities

  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Assists in the formulation of theme, format and budget specifications for specific promotions, gift giveaway and special events.
  • Executes events and promotions inside casino hotel as well as off-site events, assisting patrons participating in promotion and events.
  • Ensures that promotion/event areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.
  • Ensures collateral materials for promotions and events are ordered, received and displayed prior to and recovered at the conclusion of each project.
  • Establishes reports and systems to monitor actual expenses compared to budget and takes necessary action to meet budget guidelines.
  • Assists management in disseminating information about events to all impacted operating departments.
  • Assists in the building of drawings in Casino Marketplace and slot tournaments in IGT Tournament System.
  • Interfaces with operating departments to ensure timely coordination of all events.
  • Executes budgets for individual promotions, records expenditures, charts budget variances.
  • Maintains security and confidentiality of files, records and lists.
  • Act as master of ceremonies as needed.
  • Coordinate all décor requirements for promotions and events and bid out as required.
  • Communicate all events information to operating departments to ensure timely coordination of all promotions.
  • Determines staffing needs and work schedules necessary to implement promotions with on-call event staff.
  • Works with the management to ensure public awareness of events and promotions.
  • Conducts personal behavior and selects, trains, coaches, counsels, appraises and retains direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
  • Maintains awareness of changes in the marketplace that may impact the nature of promotions and events planned at the Hard Rock Hotel & Casino.
  • Develops department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.

Benefits

  • Comprehensive benefits package
  • Allows team members to stay healthy
  • Plan for their future
  • Maintain a healthy work-life balance
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