Supervisor, Programmatic Media

Crossmedia Inc•New York, NY

3d•Hybrid

About The Position

Crossmedia is seeking a Supervisor, Programmatic to join their One Marketplace team in their NY office. This role is ideal for someone who enjoys the technical aspects of campaign planning and is a resourceful, curious problem-solver. The Supervisor, Programmatic will oversee the media tactical planning, execution, and reporting of campaigns, utilizing their knowledge of the media marketplace and channels to develop innovative activations and identify new vendors. The successful candidate will be resourceful, organized, engaged, a strong communicator, and comfortable managing multiple projects in a fast-paced industry. At Crossmedia, the emphasis is on doing things the right way, guided by values of Trust, Reason, and the Pursuit of Happiness, which translates to dependability, honesty, quality work, and fostering an inclusive, supportive, and inspiring environment.

Requirements

5+ years of experience in the day-to-day programmatic campaign management, working across multiple DSPs.
Technical proficiency and ability to troubleshoot.
Experience managing buyers and assistants.
Comfortable building client relationships.
Entrepreneurial streak, excited about building the agency with new tools, ideas and opportunities.
Looking for a place to learn and build something special in a collaborative and forward-thinking environment.

Responsibilities

Reliable, ethical & operates in the best interest of Crossmedia & clients
Leads the tactical planning process for their campaign/channel, ensuring recommendation meets client brief and pushes new and innovative approaches
Collaborates with Buyers and Associate Directors on media plan development within programmatic media
Demonstrates ability to connect-the-dots between client business, campaign objective, and media KPIs, allowing them to provide recommendations that will influence positive results throughout the funnel
Liaisons with Planning/Investment Director to identify gaps, raise questions, and seek clarity needed in order to translate brief to tactical plan
Prepares & presents programmatic channel tactical plans (objectives, strategy, rationale) and all backup materials, working closely with Planning/Investment team
Corresponds and manages day-to-day communications with internal teams and key partners: external vendors, creative agencies, and partner agencies.
Comfortable building campaign ads from scratch and is able to handle significant volume of builds on a daily basis.
Provides final QA for all reports, ensuring that all insights are accurate, adhere to overarching strategy, and reporting is of high quality.
Primary point of contact for day-to-day deliverables for the Client
Demonstrates full understanding of client's business and provides client with strategic POVs
Oversees negotiation of media contracts (with guidance from Associate Director+) and programs/opportunities to ensure maximum leverage is applied
Manages the day-to-day media and financial deliverables
Assists with investigating media campaign results and developing optimizations to improve campaign performance.
Focuses on a quality XM product, adhering to Crossmedia high standards
Manages day to day operations of team - clearly assigning tasks, balancing workload between team members, ensuring recurring updates and deliverables are sent, and agreed upon deadlines are met
Ensures that team is maintaining best practice standards across implementation, optimization, reporting, and comms
Owns relationships and discussions with clients and partners for projects that they are currently managing
Able to discern urgency of requests and responds to Client requests quickly with thought out response
Personal efforts generate satisfaction – clients, team, company
Displays a high level of personal dedication and motivation.
Displays enthusiasm, curiosity and an eagerness to learn
Shows respect for team members, clients, and agency partners

Benefits

Flexibility to work in hybrid manner with in-office and work from home options (depending on role).
Open/Flexible PTO with US & UK specific policies
Sponsored healthcare options and agency-wide physical & mental health support
401k with company match (USA), and generous Pension (UK)
Paid sabbatical at significant milestone anniversaries
Generous paid parental leave policy
Life milestone recognition & support
The Pursuit of Happiness Fund devoted to helping Crossmedians find their happy (be it travel, enrichment class, fitness membership or professional development)
Cell phone/tech reimbursement
Student Loan payment plan (US)
Tuition reimbursement
Learning & Development and training programs