Supervisor Post Foreclosure

Newrez LLC • Coppell, TX

22h • Onsite

About The Position

The Supervisor Post Foreclosure oversees a team of Post Foreclosure Specialists and administrators, ensuring that the team performs efficiently and adheres to processes, procedures, timelines, and performance metrics. The role is responsible for training and personnel management, maintaining current policies and procedures, monitoring departmental data, and serving as a point of contact for internal departments and attorney firms on escalated matters. This is an on-site role; the company states that the position’s essential functions and key components of its work require in-person presence.

Requirements

• Bachelor’s degree, paralegal certificate, or equivalent work experience.
• At least 6 years of foreclosure or mortgage servicing-related experience.
• Strong analytical, organizational, communication, computer, and research skills.
• Attention to detail.
• Ability to multitask effectively and remain goal-oriented.
• Ability to work on a team or independently with minimal supervision.
• Must have a smartphone that meets company security standards and can install apps such as Microsoft Authenticator; employment is contingent on this requirement.
• Must work on-site; this is not a remote role.

Nice To Haves

• 1–2 years of management experience preferred.
• Title and real estate experience is a plus.

Responsibilities

• Supervise Post Foreclosure Specialists and/or Administrators.
• Develop and maintain up-to-date policies and procedures.
• Identify process-improvement opportunities and help implement new processes as needed.
• Train new hires on systems of record, investor guidelines, and industry standards.
• Train the team on newly implemented processes.
• Use reporting to manage the team and adjust reporting as needed to ensure adherence to timelines.
• Manage personnel, including coaching and annual reviews.
• Serve as the Post Foreclosure point of contact for other company departments and attorney firms on escalated issues.
• Track and analyze departmental data and report on team activities.
• Assist with attorney billing and invoice approval.
• Accept special tasks and take responsibility for achieving objectives.
• Make business decisions based on likelihood of recovery versus liability risks.
• Perform related duties as assigned by management.

Benefits

• Medical, dental, and vision insurance.
• Health Savings Account with employer contribution.
• 401(k) retirement plan with employer match.
• Paid maternity leave, parental bonding leave, and caregiver leave.
• Adoption assistance.
• Tuition and certification reimbursement.
• Employee Mortgage Loan Program.
• Employee Emergency and Disaster Fund.
• One company-paid Volunteer Time Off day.
• Matching Gifts Program, dollar-for-dollar up to $1,000.
• Access to grants, nonprofit resources, and volunteer opportunities.
• Employee Resource Groups.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager