Supervisor, Peace Ranch and Recovery Residenc

SHIPSHEYCaledon, ON
Hybrid

About The Position

Reporting to the Manager of Peace Ranch & Recovery Residences, the Supervisor of Peace Ranch & Recovery Residences is responsible for providing supervision and mentorship to staff in a program that is located in Caledon East, Mississauga & Brampton. The individual will be responsible for task delegation, scheduling, supporting disciplinary action, and/or direction to staff as they develop plans that aid in the recovery and stabilization of our clients. The individual will also ensure support is received to de-escalate and stabilize any crisis, and to ensure that staff connect clients with services and supports that address their health and wellbeing over the longer term.

Requirements

  • Post-secondary education in Social Work, Social Services, Health Services, or equivalent
  • 2+ years’ experience in a supervisory capacity
  • 3+ years’ experience working in residential & rural environments
  • Knowledge and experience within a unionized environment
  • Knowledge of mental health and addictions/justice support services
  • Individual and group counselling skills
  • Excellent assessment, risk management, and consultation skills
  • Knowledge of psychiatric symptomology and psychiatric medication as well as suicide assessment and intervention
  • Knowledge and commitment to the values of psychosocial rehabilitation and recovery oriented practices
  • Proven experience with the mental health population while collaborating with partners and other community resources
  • Excellent time management, communication, people management, etc.
  • Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
  • A valid Ontario Class “G” Driver’s license and a vehicle with adequate insurance coverage
  • Strong working knowledge of Microsoft Office software (e.g. Excel, Word, etc.)
  • Valid Certification in First Aid & CPR
  • Training in ASIST and CPI

Responsibilities

  • Overseeing the assessment and intake process of potential tenants while providing case management expertise and support to the staff
  • Developing and fostering a unionized staff team which effectively functions to meet the program goals
  • Managing employee performance and performing necessary administrative duties such as vacation planning, timekeeping, and performance reviews within the context of the collective agreement
  • Implementing and maintaining a system for collecting relevant statistics needed for evaluations, reports, and funding proposals
  • Prioritizing and assigning shift responsibilities and duties to team members
  • Facilitating case conference meetings for clients with complex needs operating from a housing first, trauma informed, hard reductionist approach
  • Ensure staff adhere to policies, procedures, and/or the collective agreement
  • Assist in program planning, program monitoring, achievement of service targets, and development of the annual work plan/program goals
  • Maintain a conducive environment to allow for psychological stabilization in a person centered program that operates 24/7
  • Provide direction to develop individual person centered service plans addressing the immediate short term needs, along with clinical and psychosocial supports
  • Provide monthly supervision to front-line staff
  • Liaise with community support and partners
  • Act as the On-Call responder for other 24/7 programs
  • Demonstrate a strong quality care and service delivery based on SHIP’s Vision, Mission and Values
  • Ensure appropriate records are kept and make sure that statistical information is maintained as per agency standards
  • Adhere to agency Health & Safety Program and the Client Safety Framework in the promotion of client safety
  • Complete administrative tasks as assigned which may include purchasing, invoicing and fund reconciliation.
  • Perform additional duties as required/delegated
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