Supervisor, Patient Care - 3C/5C (Full Time)

UK St. Claire•Morehead, KY

7d•Onsite

About The Position

The Supervisor, Patient Care oversees daily patient care operations in the 3C and 5C Med/Surg Units, ensuring safe, efficient, high-quality service delivery. The role directly supervises assigned staff, coordinates workflow to support patient throughput and satisfaction, and ensures compliance with policies, procedures, and standards of care. The supervisor fosters accountability and teamwork and collaborates with interdisciplinary leaders to align patient care activities with organizational goals and performance metrics. The role is in Nursing Administration at UK St. Claire in Morehead, Kentucky. It is a full-time position on the night shift.

Requirements

High school diploma or equivalent experience.
0–4 years of relevant supervisory experience, or an equivalent combination of training and supervisory or team-lead experience.
All experience must be paid and in the same related field; part-time and PRN experience is prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.
Successful completion of the certification or registry examination administered by the KBEMS.
Current National or Kentucky Paramedic Registry status.
Two years of experience in an Emergency Department setting.
Achieve and maintain American Heart Association Basic Life Support (BLS).
Achieve and maintain American Heart Association Advanced Cardiac Life Support (ACLS), NVCI, Hazmat Operational level, and PHTLS.

Nice To Haves

Bachelor’s degree in a related field is preferred.

Responsibilities

Supervise daily patient care activities and assign duties to ensure effective coverage and workflow.
Monitor staff performance and provide coaching, feedback, and development opportunities.
Ensure compliance with clinical protocols, safety regulations, and accreditation standards.
Coordinate staffing schedules and manage time-off requests to maintain adequate coverage and operational efficiency.
Oversee quality improvement initiatives and track patient care outcome and satisfaction metrics.
Collaborate with nursing, physicians, and ancillary departments to address operational challenges and streamline processes.
Participate in hiring, onboarding, and training new team members.
Investigate and resolve patient or staff concerns promptly.
Maintain accurate records and prepare reports related to operations, staffing, and performance indicators.
Perform other duties as assigned.