Supervisor Patient Access

Hospital for Special SurgeryUpper Hanover Township, PA
Onsite

About The Position

Develops/Manages Processes & Systems - Assists with contracts Assists in the negotiation of physician managed care contracts, analytics, and financial modeling. Upholds Standards/Expectations of HSS Staff - Coordinates enrollment Coordinates physician enrollment in managed care plans. Upholds Standards/Expectations of HSS Staff - Ensures compliance Ensures compliance of managed care companies with negotiated contracts. Upholds Standards/Expectations of HSS Staff - Resolves payor issues Follows-up and resolving payment issues with Insurance Payors. Upholds Standards/Expectations of HSS Staff - Acts as liaison Acts as a liaison between physician offices and Insurance Payors. Upholds Standards/Expectations of HSS Staff - Assists with meetings Schedules, coordinates, and documents for all PHO related meetings. Maintains Documentation & Manages Information - Maintains tracking logs Creates and maintains tracking logs for Insurance Payor issues and accountability for closing out items. Upholds Standards/Expectations of HSS Staff - Oversees PHO line Oversees PHO phone line, answers and responds to inquires, and assist with urgent physician office issues. Upholds Standards/Expectations of HSS Staff - Attendance Maintains satisfactory attendance record. Upholds Standards/Expectations of HSS Staff - Maintains punctuality Reports for duty punctually. Upholds Standards/Expectations of HSS Staff - Adjusts to change Adjusts to changing situations and work assignments.

Requirements

  • Assists with contracts
  • Coordinates enrollment
  • Ensures compliance
  • Resolves payor issues
  • Acts as liaison
  • Assists with meetings
  • Maintains tracking logs
  • Oversees PHO line
  • Maintains satisfactory attendance record
  • Maintains punctuality
  • Adjusts to change

Responsibilities

  • Assists in the negotiation of physician managed care contracts, analytics, and financial modeling.
  • Coordinates physician enrollment in managed care plans.
  • Ensures compliance of managed care companies with negotiated contracts.
  • Follows-up and resolving payment issues with Insurance Payors.
  • Acts as a liaison between physician offices and Insurance Payors.
  • Schedules, coordinates, and documents for all PHO related meetings.
  • Creates and maintains tracking logs for Insurance Payor issues and accountability for closing out items.
  • Oversees PHO phone line, answers and responds to inquiries, and assists with urgent physician office issues.
  • Maintains satisfactory attendance record.
  • Reports for duty punctually.
  • Adjusts to changing situations and work assignments.
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