Supervisor, Patient Access

Intuitive Health • Allen, TX

17h • Onsite

About The Position

The Front Office Leader must work effectively; they need to remain open to different viewpoints and be good at analyzing information. They must also possess strong leadership abilities to motivate others to implement their policies and procedures. In this position, it is imperative to be able to consistently maintain a pleasant, professional demeanor and make patients and employees always feel welcome. The ability to multitask is a must.

Requirements

• High school diploma or general education degree (GED).
• Minimum of 2 years of experience in a medical office setting.
• Minimum of 2 years of experience in management.
• Familiar with insurance and insurance verification.
• Initiative
• Leadership.
• Time Management.
• Communication Proficiency
• Organization Skills
• Relationship Management.
• Ability to read, analyze, and interpret general business and medical periodicals, insurance forms, professional journals, technical procedures, or governmental and HIPAA regulations.
• Ability to write reports, business correspondence, insurance claim forms and procedure manuals.
• Ability to effectively present information and respond to questions from staff, groups of managers, and patients.
• Basic math skills including the ability to add, subtract, multiply and divide.
• Ability to apply common sense to carry out detailed written or oral instructions. Ability to deal with problems in standardized situations.
• Knowledge and skills regarding all general office equipment, including telephones, credit card machines, and fax.
• Must be computer literate (Word, Excel, Outlook).
• Ability to perform multiple tasks simultaneously and to prioritize multiple demands effectively.
• Exceptional communication skills and customer service is required.
• Solid work history

Nice To Haves

• Associates Degree Preferred.
• EPIC Experience (preferred)

Responsibilities

• Influence and lead Front Office Staff based on Servant Leadership Principles.
• Maintain an appropriate front office environment that is friendly and respectful.
• Knowledge of and ability to perform Front Office duties: verifying benefits, checking patients in and out, and collecting copayments, coinsurance, and deductibles.
• Assist in hiring, training, and termination of Front Office Staff in conjunction with Leadership.
• Conduct performance evaluations for Front Office Staff.
• Conduct Front Office Staff Meetings.
• Maintain monthly Front Office Scheduling, ensuring all shifts are covered.
• Develop Front Office Policies and Procedures with input from Leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED