Supervisor Operational Controls

Enbridge • Houston, TX

4d • $125,000 - $150,000 • Hybrid

About The Position

The Supervisor, Operational Controls leads a team supporting process safety and operational-control activities across GTM Operations. The position provides leadership and technical oversight for Asset Management of Change (AMOC), event evaluation and notification, process hazard reviews, and Operational Readiness and Assurance. It strengthens consistent execution, governance, tools, and organizational learning across GTM Operations.

The supervisor leads and develops direct reports, governs AMOC and process hazard review practices, oversees complex and higher-risk changes, and supports event analysis and notifications. The role also provides governance for project turnover readiness, develops operational performance metrics and reporting, and leads continuous improvement initiatives. It promotes a strong safety and learning culture through timely escalation, risk-based decisions, knowledge sharing, and incorporating lessons into standards and work practices.

Work is primarily in an office or hybrid office environment, with periodic travel to operating locations, project sites, and meetings across GTM. Field visits may involve standard personal protective equipment and work near operating pipeline, compression, storage, or related facilities. Occasional extended hours may be required for significant events, urgent notifications, complex changes, operational issues, or reporting deadlines. The work involves routine computer use, virtual collaboration, facilitation, document review, data analysis, and presentations.

Requirements

• Bachelor's degree in engineering and 7 years of relevant work experience.
• Progressively responsible experience in natural gas transmission, midstream, pipeline, compression, storage, processing, engineering, technical operations, or a comparable high-hazard operating environment.
• Working knowledge of process safety principles and process hazard review methods, including HAZOPs, safeguards, risk assessment, and action tracking.
• Working knowledge of management of change across development, risk review, authorization, implementation, verification, documentation, and closeout phases.
• Experience supporting event evaluation, event notifications, causal or event analysis, corrective actions, and organizational learning.
• Experience developing or administering performance metrics, scorecards, dashboards, management reports, or data-quality controls.
• Strong judgment, analytical thinking, facilitation, written communication, presentation, stakeholder-management, and change-leadership skills.
• Ability to manage multiple complex priorities, make risk-informed decisions, and escalate significant safety, compliance, quality, or execution concerns.
• Competent user of Microsoft Office applications and enterprise workflow, data, and reporting tools.
• Ability to understand, remember, and apply oral or written instructions; understand complex problems and collaborate on alternative solutions; organize and prioritize work; make decisions and monitor their impact; complete routine forms and basic reports; and communicate by telephone.
• Physical ability to grasp, kneel, lift objects up to 20 pounds, reach above shoulder, perform repetitive motions, type, sit and stand, see screens and fine print including color coding, and hear.

Nice To Haves

• Experience facilitating or participating in HAZOP, PHA, LOPA, or similar structured process-hazard reviews.
• Experience with regulations, records, and audits, internally and with external regulators including PHMSA, CER, FERC, and state and local regulators.
• Experience with AMOC workflow configuration, business-process design, data governance, or enterprise performance-reporting solutions.
• Project management, continuous improvement, assurance, and change-management experience.
• Demonstrated ability to implement sustainable governance improvements across geographically distributed operations.

Responsibilities

• Provide day-to-day leadership, direction, workload prioritization, coaching, performance feedback, and development for direct reports.
• Govern the Asset Management of Change (AMOC) process, including requirements, roles, decision rights, quality expectations, assurance activities, and consistent application across GTM Operations.
• Lead complex and higher-risk AMOCs from development and scoping through risk review, approvals, implementation readiness, post-implementation verification, and effectiveness follow-up.
• Improve AMOC tools, templates, workflows, dashboards, supporting guidance, integration, usability, data quality, and reporting capability.
• Support process safety by translating expectations into practical operational controls, consistent execution practices, and measurable outcomes.
• Provide governance and oversight for Process Hazard Assessments and other process hazard reviews, including preparation, facilitation support, documentation quality, action development, and follow-through.
• Evaluate process safety events and potential events for consistent classification, escalation, reporting, trend analysis, and identification of systemic improvement opportunities.
• Support the GTM event analysis process and event notifications, ensuring timely, accurate, decision-useful information, stakeholder engagement, and follow-through on findings and actions.
• Provide governance and support for Operational Readiness and Assurance ahead of and through project turnover to Regional Operations teams.
• Support development and reporting of GTM Operations performance metrics, including definitions, data governance, validation, reporting, and trend analysis.
• Develop and maintain dashboards, management reports, and performance narratives connecting process safety, AMOC, event, and operational performance data to risks, priorities, and improvement actions.
• Lead continuous improvement initiatives related to process safety support, AMOC governance and execution, event learning, notifications, and performance measurement.
• Promote a safety and learning culture through timely escalation, disciplined risk-based decisions, effective challenge, knowledge sharing, and incorporation of lessons learned into standards, tools, and work practices.

Benefits

• Flexible benefits program with employee-selected coverage for health, dental, insurance, and disability.
• Paid maternity and parental leave: up to 20 weeks for birth-giving parents and up to 12 weeks for other eligible parents.
• Retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off, vacation, sick leave, paid personal days depending on location, and paid holidays.
• Employee and Family Assistance Program.
• Wellness Program supporting physical, mental, social, and financial well-being.
• Eligible employees at Manager level and below may have hybrid work options, compressed workweek schedules, or flexible start and end times, subject to role requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager