Supervisor Operational Controls

Enbridge • Houston, TX

2d • Hybrid

About The Position

The Supervisor, Operational Controls leads a team supporting process safety and operational-control activities across GTM Operations. The position provides leadership and technical oversight for Asset Management of Change (AMOC), event evaluation and notification, process hazard reviews, and Operational Readiness and Assurance. It strengthens consistent execution, governance, tools, and learning across GTM Operations.

The role leads and develops direct reports, oversees AMOC governance and complex higher-risk changes, and improves AMOC tools and reporting. It supports process safety practices, governs process hazard assessments and reviews, evaluates process safety events, and contributes to event analysis and notifications. The supervisor also supports Operational Readiness and Assurance for project turnover, develops performance metrics and reporting, and leads continuous improvement and learning initiatives.

Work is conducted primarily in an office or hybrid office environment, with periodic travel to operating locations, project sites, and meetings across GTM. Field visits may require standard personal protective equipment and work around operating pipeline, compression, storage, or related facilities. Occasional extended hours may be required for significant events, urgent notifications, complex changes, operational issues, or reporting deadlines. The position involves routine computer use, virtual collaboration, meeting facilitation, document review, data analysis, and presentation of technical and performance information.

Requirements

• Bachelor's degree in engineering and 7 years of relevant work experience.
• Progressively responsible experience in natural gas transmission, midstream, pipeline, compression, storage, processing, engineering, technical operations, or a comparable high-hazard operating environment.
• Working knowledge of process safety principles and process hazard review methods, including HAZOPs, safeguards, risk assessment, and action tracking.
• Working knowledge of management of change across development, risk review, authorization, implementation, verification, documentation, and closeout phases.
• Experience supporting event evaluation, event notifications, causal or event analysis, corrective actions, and organizational learning.
• Experience developing or administering performance metrics, scorecards, dashboards, management reports, or data-quality controls.
• Strong judgment, analytical thinking, facilitation, written communication, presentation, stakeholder-management, and change-leadership skills.
• Ability to manage multiple complex priorities, make risk-informed decisions, and escalate significant safety, compliance, quality, or execution concerns.
• Competent user of Microsoft Office applications and enterprise workflow, data, and reporting tools.
• Ability to meet the stated physical requirements, including lifting objects up to 20 pounds, repetitive motion, typing, sitting and standing, visual tasks, and hearing requirements.
• Ability to meet the stated mental requirements, including understanding and applying instructions, collaborating on complex problems, organizing and prioritizing work, making decisions, completing forms and reports, and communicating by telephone.

Nice To Haves

• Experience facilitating or participating in HAZOP, PHA, LOPA, or similar structured process-hazard reviews.
• Experience with regulations, records, and audits, internally and with external regulators including PHMSA, CER, FERC, and state and local regulators.
• Experience with AMOC workflow configuration, business-process design, data governance, or enterprise performance-reporting solutions.
• Project management, continuous improvement, assurance, and change-management experience.
• Demonstrated ability to implement sustainable governance improvements across geographically distributed operations.

Responsibilities

• Provide day-to-day leadership, direction, workload prioritization, coaching, performance feedback, and development for direct reports.
• Support governance of the Asset Management of Change (AMOC) process, including requirements, roles, decision rights, quality expectations, assurance activities, and consistent application across GTM Operations.
• Lead complex and higher-risk AMOCs from development and scoping through risk review, approvals, implementation readiness, post-implementation verification, and effectiveness follow-up.
• Improve the structure, usability, integration, data quality, and reporting capability of AMOC tools, templates, workflows, dashboards, and guidance.
• Help translate process safety expectations into practical operational controls, consistent execution practices, and measurable outcomes.
• Provide governance and oversight for Process Hazard Assessments and other process hazard reviews, including preparation, facilitation support, documentation quality, action development, and follow-through.
• Evaluate process safety events and potential process safety events for classification, escalation, reporting, trend analysis, and systemic improvement opportunities.
• Support GTM event analysis and notifications, ensuring timely, accurate, decision-useful information, stakeholder engagement, and follow-through on findings and actions.
• Provide governance and support for Operational Readiness and Assurance activities ahead of and through project turnover to Regional Operations teams.
• Support development and reporting of GTM Operations performance metrics, including definitions, data governance, validation, reporting, trend analysis, and leadership insights.
• Develop and maintain dashboards, management reports, and performance narratives connecting process safety, AMOC, event, and operational performance data to risks, priorities, and improvement actions.
• Lead continuous improvement initiatives related to process safety support, AMOC governance and execution, event learning, notifications, and performance measurement.
• Promote a strong safety and learning culture through timely escalation, disciplined risk-based decisions, effective challenge, knowledge sharing, and incorporation of lessons learned into standards, tools, and work practices.

Benefits

• Flexible benefits program allowing employees to select coverage levels for health, dental, insurance, and disability.
• Paid maternity and parental leave: up to 20 weeks for birth-giving parents and up to 12 weeks for other eligible parents.
• Retirement savings plans, including a savings plan with company stock as an investment option.
• Paid time off, vacation, sick time, paid personal days depending on location, and paid holidays.
• Employee and Family Assistance Program.
• Wellness Program supporting physical, mental, social, and financial well-being.
• Eligible employees at Manager level and below may have FlexWork options, including working from home Wednesdays and Fridays, a compressed work week, or flexible start and end times, subject to role requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager