Supervisor, Operation Services

JSX

15h • Onsite

About The Position

As an Operation Services Supervisor, you’re at the helm of the airport experience—ensuring everything behind the scenes runs seamlessly. You’ll lead and work alongside a team of Operation Service Concierges (OSCs), driving safe, efficient, and on-time operations on the ramp. From marshalling aircraft and handling baggage to cleaning, servicing, restocking, and monitoring safety procedures, you set the tone and pace for a consistent Customer experience—every flight, every day.

Requirements

• 2+ years in airport ramp operations
• Ability to lift 75+ pounds
• Physical stamina for standing, bending, reaching
• High school diploma or GED
• Available for flexible shifts, including early mornings, late nights, weekends, and holidays
• Participation in initial and random drug and alcohol screenings in accordance with the DOT and FAA guidelines.
• Current and valid Driver’s license required.

Responsibilities

• Marshal aircraft in and out of gates with safety and precision.
• Oversee safe baggage and cargo handling—loading, unloading, and delivering items with care.
• Coordinate ramp responsibilities, including aircraft cleaning, lavatory servicing, and restocking.
• Conduct deicing and other ramp procedures with attention to timing and compliance.
• Monitor ramp safety and compliance, executing FOD walks and GSC responsibilities.
• Act as the go-to leader, coaching Crewmembers, resolving issues, and collaborating with airport teams, flight crews, mechanics, and vendors.
• Support international and domestic operations, ensuring procedures are followed to standard.

Benefits

• Medical plans beginning at just $110/month.
• 100% employer paid dental & vision
• Up to $2,100 annually for HSA contribution.
• Short-term and long-term disability coverage at no cost.
• Free non-revenue standby travel on JSX
• Deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
• 401(k) match: 50% of your first 8%
• Flexible PTO plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees