Operation Supervisor

McKesson • Bartlett, IL

23h • Onsite

About The Position

We are seeking an experienced Operations Supervisor to lead daily warehouse and distribution operations in a high‑volume distribution center environment. In this first‑line people leader role (M1), you will supervise hourly team members, ensure safe and efficient pick/pack/ship execution, and drive productivity, quality, and service results. This role is ideal for a hands‑on leader with warehouse operations experience who thrives in fast‑paced environments and enjoys coaching and developing frontline teams. This position plays a critical role in operational execution, safety compliance, and employee engagement while partnering closely with cross‑functional leaders to meet customer and business requirements.

Requirements

• Typically requires 3+ years of subject matter experience including exhibiting leadership capabilities.
• High School diploma or equivalent
• Experience working with productivity metrics, labor planning, and operational KPIs
• Working knowledge of warehouse operations such as picking, packing, shipping, or inventory control
• Ability to use standard business systems and software (e.g., WMS, timekeeping systems, Microsoft Office)
• Ability to clearly communicate expectations and provide day‑to‑day employee coaching

Nice To Haves

• Experience in high‑volume distribution or fulfillment centers
• Prior experience supervising or leading hourly employees in a warehouse, distribution, logistics, or manufacturing environment
• Familiarity with Lean, continuous improvement, or process optimization concepts
• Experience interviewing, discipline documentation, and employee engagement initiatives
• Demonstrated success reducing turnover or improving team performance
• Bachelor’s degree or equivalent combination of education and experience

Responsibilities

• Supervise and coordinate daily warehouse operations, including picking, packing, shipping, and material flow
• Lead, coach, and develop hourly team members to meet productivity, quality, and service metrics
• Ensure shift plans are executed effectively to meet operational deadlines and volume requirements
• Enforce safety policies by modeling safe behaviors and addressing issues through coaching and documentation
• Monitor labor utilization, overtime, attendance, and staffing needs
• Conduct daily productivity reviews, post performance results, and provide real‑time feedback
• Partner with Operations, Transportation, and related departments to ensure smooth workflow and issue resolution
• Complete end‑of‑shift system updates, reports, and required documentation
• Communicate daily expectations, priorities, and operational updates clearly to team members
• Assist with employee training, onboarding, and ongoing performance management

Benefits

• competitive compensation package
• Total Rewards
• annual bonus or long-term incentive opportunities may be offered

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees