Supervisor of Janitorial Services - Agency Sites

The Arc Jefferson - St. Lawrence•Watertown, NY

5d•$18 - $20•Onsite

About The Position

Responsible for the overall supervision and cleaning performance of a custodial contract. This role involves supervising and developing task schedules for workers engaged in custodial services, providing model cleaning standards, and assisting in cleaning as needed. The supervisor will maintain cleaning standards according to the contract SOW, work with the QC Manager to ensure supplies and equipment are properly managed, and monitor supply usage within a specified budget. Additionally, the role includes maintaining the safety program, planning and monitoring periodic work completion, assisting in performance reviews, motivating team members, and addressing work quality issues. Leadership by example, detailed documentation of incidents, and regular communication with management are key aspects of this position. The role also requires adherence to all agency policies and procedures, support for agency goals, and compliance with relevant regulations such as CQL, Justice Center, HIPAA, and Corporate Compliance.

Requirements

Associates Degree or High School Diploma, and one-year relevant work experience preferred.
Must be knowledgeable and capable of performing cleaning and disinfecting.
Must be willing to supervise and train custodial staff and/or people with disabilities.
A valid New York State Driver’s License is required.
Authorized to work in the United States.
Provide supervision and guidance to the employees at this work site.
Must provide own transportation to at least one worksite.
Regularly required to talk or hear.
Frequently required to stand; walk; lift; use hands to finger, handle or feel; and reach with hands and arms.
Work may require lifting, pushing, or pulling in excess of 30 pounds.

Nice To Haves

One-year relevant work experience preferred.

Responsibilities

Supervise and develop task schedules for workers engaged in custodial services.
Provide “model” quality cleaning standards, and assist in cleaning as needed.
Maintain cleaning standards following the contract SOW.
Work with the QC Manager to ensure SDS books, supplies and equipment are properly operated, stocked, and maintained.
Monitor the use of supplies and equipment within a specified budget.
Maintain the safety program, and ensure that training requirements are met for all staff.
Plan and monitor the completion of all periodic work.
Assist in conducting performance reviews, motivating team members and creating strategies to boost productivity.
Address work quality issues and other concerns in an effective, timely manner.
Provide leadership by example i.e. being punctual and exceptional attendance records.
Provide detailed documentation of incidents or contract issues.
Communicate with Quality Control Manager and Contracts Manager on a regular basis.
Adhere to all Agency Policies and Procedures.
Support the goals, objectives, and philosophy of the agency.
Comply with CQL, Justice Center, HIPAA and Corporate Compliance regulations.
Other duties as assigned.