Supervisor of Janitorial Services - Agency Sites

The Arc Jefferson St Lawrence•Watertown, NY

3d•Onsite

About The Position

Responsible for the overall supervision and cleaning performance of a custodial contract. This role involves supervising and developing task schedules for workers engaged in custodial services, providing 'model' quality cleaning standards, and assisting in cleaning as needed. The position requires maintaining cleaning standards according to the contract SOW, working with the QC Manager to ensure supplies and equipment are properly managed, and monitoring supply usage within a budget. The role also includes maintaining the safety program, ensuring training requirements are met, planning and monitoring periodic work, assisting with performance reviews, motivating team members, and addressing work quality issues. Leadership by example, punctuality, and exceptional attendance are expected. The role requires detailed documentation of incidents or contract issues and regular communication with the Quality Control Manager and Contracts Manager. Adherence to all Agency Policies and Procedures, and support for the agency's goals, objectives, and philosophy are mandatory. Compliance with CQL, Justice Center, HIPAA, and Corporate Compliance regulations is also required.

Requirements

Associates Degree or High School Diploma, and one-year relevant work experience preferred.
Must be knowledgeable and capable of performing cleaning and disinfecting.
Must be willing to supervise and train custodial staff and/or people with disabilities.
A valid New York State Driver’s License is required.
Authorized to work in the United States.
Ethical Conduct/ Professionalism
Time Management/ Organizational Skills/Detail Oriented
Leadership
Communication Skills
Ability to Work Independently
Provide supervision and guidance to the employees at this work site.
Must provide own transportation to at least one worksite.
Work may require lifting, pushing, or pulling in excess of 30 pounds.

Nice To Haves

Associates Degree or High School Diploma, and one-year relevant work experience preferred.

Responsibilities

Supervise and develop task schedules for workers engaged in custodial services.
Provide 'model' quality cleaning standards, and assist in cleaning as needed.
Maintain cleaning standards following the contract SOW.
Work with the QC Manager to ensure SDS books, supplies and equipment are properly operated, stocked, and maintained.
Monitor the use of supplies and equipment within a specified budget.
Maintain the safety program, and ensure that training requirements are met for all staff.
Plan and monitor the completion of all periodic work.
Assist in conducting performance reviews, motivating team members and creating strategies to boost productivity.
Address work quality issues and other concerns in an effective, timely manner.
Provide leadership by example i.e. being punctual and exceptional attendance records.
Provide detailed documentation of incidents or contract issues.
Communicate with Quality Control Manager and Contracts Manager on a regular basis.
Adhere to all Agency Policies and Procedures.
Support the goals, objectives, and philosophy of the agency.
Comply with CQL, Justice Center, HIPAA and Corporate Compliance regulations.
Other duties as assigned.