Supervisor of Gondola Operations

Interstate Waste Services•Amsterdam, OH

13d•$60,000 - $80,000•Hybrid

About The Position

Interstate Waste Services (IWS) is a leading provider of solid waste and recycling services in the New York, New Jersey, and Connecticut markets, with a rail-served landfill in Ohio. IWS is dedicated to delivering high-quality waste, recycling, and environmental services while prioritizing the safety of its employees, customers, and communities. The company serves a diverse range of industrial, medical, and commercial/residential customers. Founded in 1998, IWS has grown through acquisitions, integrating many family-owned businesses into its team, and prides itself on combining the resources of a large company with the values of a family-run business. The Supervisor of Gondola Operations is responsible for ensuring the safe and efficient movement of gondola railcars throughout their assigned shift, from initial yard placement through unloading and the release of empty cars. This role involves leading the shift crew, coordinating employees and equipment, maintaining accurate railcar status, and executing the daily operating plan.

Requirements

High school diploma or GED required
3-5 years of experience in rail, solid waste, bulk-material or heavy industrial operations.
At least 2 years of experience leading employees or coordinating an operating shift is preferred.
Direct experience with gondola railcars, railyard operations and railcar tracking is strongly preferred.
Working knowledge of applicable OSHA, DOT, FRA, railroad and company requirements and the ability to work effectively with Safety.
Experience assigning labor, monitoring equipment performance and tracking operating results.
Strong judgment and communication skills, including the ability to remain clear and steady during service interruptions or emergency events.
Comfortable using Microsoft Office applications and railcar, maintenance or production-management systems.
Able to work the assigned shift, including weekends, holidays or extended hours when operations require coverage.

Nice To Haves

Relevant rail, logistics or technical education is preferred, or an equivalent combination of education and experience.
Bilingual English/Spanish skills are a plus.

Responsibilities

Lead shift gondola and railyard operations and give clear direction to equipment operators, laborers and support staff.
Review the daily operating plan, train schedule, railcar inventory, equipment availability, staffing and weather conditions, then assign work for the shift.
Maintain an accurate view of loaded and empty gondolas, including location, arrival, unloading status, release and any exceptions.
Direct the receiving, unloading and return of gondolas during the shift so track and unloading capacity are used effectively.
Enforce work procedures for railcar movement, securement, unloading, mobile-equipment interaction and employee access near active tracks; stop work when conditions are unsafe.
Maintain an active presence in the yard, address hazards and housekeeping concerns, and coach employees on safe and efficient work practices.
Track and report shift results, including cars received, unloaded and released, equipment availability, labor use and safety performance.
Respond to late trains, damaged cars, blocked tracks, equipment downtime, staffing shortages, severe weather and changing landfill conditions; adjust assignments and escalate unresolved issues.
Coordinate with Maintenance on inspection, service and repair needs for unloading equipment.
Monitor attendance, approve time records, help onboard employees, provide clear feedback and elevate serious performance or conduct concerns to the manager.
Maintain complete and accurate operating records and support audits or inspections involving rail, safety, environmental or landfill operations.
Respond to injuries, derailments, railcar damage, spills, near misses and service failures; secure the area, make required notifications and support the investigation.
Follow emergency response plans for rail and unloading events and participate in drills with Operations and Safety.
Identify practical process and equipment improvements that could reduce risk, improve capacity or shorten gondola cycle time, and share recommendations with the manager.
Provide a written shift update covering safety, production, railcar flow, staffing, equipment and follow-up items.