Supervisor - Ocean Import

Nippon Express USA • Romulus, MI

1d • Onsite

About The Position

Nippon Express U.S.A., Inc. (“NEU”) provides logistics solutions and comprehensive transportation services through its international freight forwarding and logistics network. NEU operates at 55 locations in 27 states within the U.S., with approximately 1300 employees. This position will provide departmental support and supervise the staff in the Ocean Import department.

Requirements

• Excellent analytical, interpersonal and organization skills
• Positive attitude, and the ability to multi-task and calmly handle quickly changing priorities under tight deadlines
• Great attention to details
• Minimum 3+ years of Ocean Import experience with previous experience in a Team Lead or Supervisory position
• Must be flexible with work schedule.
• Strong leadership skills
• Strong customer service skills
• Good verbal and written communication skills
• Great computer skills (Microsoft Word & Excel, Outlook)
• High school diploma or equivalency certificate or significant or relevant or appropriate working experience

Responsibilities

• Supervises and directs Ocean Import staff in performing work according to operating procedures
• Issue freight bills and invoices to brokers and responsible for collecting unpaid invoices within credit term
• Monitor performance of staff and scheduling
• Trains Ocean Import staff
• Ensure department is in compliance with company policies and procedures and applicable government regulation
• Review workflows and procedures and provide feedback to maintain a high quality of service
• Documents, records and reports all discrepancies to include missed deadlines
• Work professionally and effectively with operations staff in order to achieve target goals.
• Develop and maintain positive working relationships with management, peers and co-workers.
• Handle other job assignments as determined by the direct Assistant Manager or Manager

Benefits

• Medical, Dental, and Vision beginning the 1st of the month after 30 days.
• 401k with a company match
• Flexible Spending Accounts, HSA, Life and Accidental Death & Dismemberment Insurance, Short & Long Term Disability, Auto and Home policies, Commuter Benefits, and much more.
• Generous Vacation and Sick time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED