Supervisor Non Exempt (62630)

PARK PLACE OPERATIONS INC•Atlanta, GA

1d•$18 - $20•Onsite

About The Position

To oversee and coordinate the daily operations of a specific property or area within the downtown district, ensuring smooth and efficient functioning while adhering to company policies and procedures. This role focuses on supervising non-exempt employees, depending on the specific property needs. The Supervisor plays a key role in maintaining customer satisfaction, property upkeep, and achieving operational efficiency.

Requirements

High School Diploma or equivalent.
Minimum of 2 years of experience in a supervisory or team lead role, preferably within a customer service or property management environment.
Demonstrated experience in managing schedules, assigning tasks, and monitoring performance of a small team.
Experience handling tenant or customer inquiries and resolving complaints effectively.
Proven ability to enforce company policies and procedures consistently and fairly.
Experience with basic administrative tasks such as record keeping, reporting, and data entry.
Excellent communication skills, both written and verbal, with the ability to interact professionally with tenants, vendors, and colleagues at all levels.
Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines in a fast-paced environment.
Proficient in Microsoft Office Suite, particularly Word, Excel, and Outlook.
Demonstrated problem-solving and decision-making skills with the ability to handle challenging situations calmly and effectively.
Ability to work independently and as part of a team, contributing to a positive and productive work environment.
Strong leadership qualities, including the ability to motivate and mentor team members.
Ability to maintain confidentiality and handle sensitive information with discretion.
Demonstrated commitment to providing excellent customer service.

Nice To Haves

Associate's degree preferred.
Experience with property management software is a plus.
Understanding of basic property management principles and practices preferred.

Responsibilities

Supervise and coordinate the daily activities of non-exempt staff, including scheduling, assigning tasks, and monitoring performance.
Ensure adherence to company policies, procedures, and safety regulations within the assigned property or area.
Conduct regular inspections of the property to identify maintenance needs, safety hazards, and areas for improvement.
Coordinate and oversee maintenance activities, including repairs, landscaping, and cleaning, ensuring timely completion and quality of work.
Respond to tenant inquiries and complaints promptly and professionally, striving to resolve issues effectively and maintain positive tenant relationships.
Assist with budget management for the assigned property or area, tracking expenses and identifying cost-saving opportunities.
Prepare and maintain accurate records and reports related to property operations, staff performance, and maintenance activities.
Train and onboard new employees, providing guidance and support to ensure their success.
Collaborate with other departments, such as accounting, human resources and marketing, to ensure smooth and efficient property management.
Participate in regular meetings with property management team to discuss operational issues, performance metrics, and strategic planning.
Perform other duties as assigned.