Supervisor Mini Bar Services - Mandalay Bay

MGM Resorts International

6d • Onsite

About The Position

As a Mini Bar Supervisor, you will be responsible for day-to-day operations and ensure departmental efficiency and effectiveness. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

Requirements

• Must be a minimum of 21 years of age
• High School Diploma or GED required
• 2+ Years of supervisory or managerial experience in a high-volume hotel required
• Work varied shifts, to include weekends and holidays

Responsibilities

• Participate in hiring practices and standards
• Develop, train and mentor staff to ensure departmental standards and goals are understood and met
• Oversee day-to-day operations to ensure maximum departmental efficiency and effectiveness
• Resolve guest disputes on billing through collaboration with Front Desk and Hotel accounting departments
• Follow proper guidelines on food safety
• Issue employee commendations and disciplinary actions

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED