Mini-Bar Attendant

Full House Resorts, Inc • Cripple Creek, CO

1d • Onsite

About The Position

The Mini-Bar Attendant is responsible for stocking, replenishing, and maintaining minibar inventory in guest rooms according to hotel standards. This role involves accurately recording consumed items, ensuring proper posting of charges to guest accounts, and maintaining freshness standards by removing expired or damaged products. The attendant will also be responsible for the cleanliness and organization of minibars, carts, storage rooms, and assigned areas, monitoring par levels, and communicating restocking needs. Adherence to alcohol handling laws, company policies, casino security procedures, and internal control policies is crucial. Additionally, the role requires reporting maintenance issues and providing courteous, professional guest interactions.

Requirements

• Demonstrated experience working in the food and beverage industry
• Demonstrated experience problem solving, organizing, and prioritizing work
• Demonstrated experience performing within specific deadlines or under pressure
• Graduation from high school or the equivalent in education or experience
• One (1) or more years of recent and related food and beverage experience, preferably within a hospitality or gaming environment
• Demonstrated effective and diplomatic oral and written communication skills using English
• Excellent customer service skills

Responsibilities

• Stock, replenish, and maintain minibar inventory in guest rooms according to hotel standards
• Accurately record consumed items and ensure proper posting of charges to guest accounts
• Remove expired or damaged products and ensure freshness standards are met
• Maintain cleanliness and organization of minibar carts, storage rooms, and assigned areas
• Monitor par levels and communicate restocking needs to supervisors
• Follow all alcohol handling laws and company policies
• Report maintenance issues or room concerns to the appropriate department
• Provide courteous, professional interaction with guests when encountered
• Comply with all casino security procedures and internal control policies

Benefits

• medical
• dental
• vision
• life
• disability
• FSA
• 401k retirement plan with matching contribution after one (1) year of service
• generous paid time off program
• paid transportation from Colorado Springs and Woodland Park
• free local gym membership
• tuition reimbursement
• fabulous resort perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED