011 - Supervisor, Mental Wellness

Métis Nation of Ontario

6d•CA$86,000 - CA$94,900•Onsite

About The Position

The Mental Wellness Supervisor oversees the entire life cycle for their program and/or employees, from hiring to orientation to coaching and performance management and termination. This includes supporting the day-to-day operations of mental health clinical services. The Supervisor is responsible for OH&S, managing return to work and accommodations, and handling employee relations issues, including attendance and absenteeism, in relation to their assigned team. The Supervisor is also responsible for providing input into program policy development and implementation, goals and direction, and overall delivery and quality of work. The Supervisor also ensures that the work activities, key deliverables, and special projects of the Mental Health and Addictions programs are delivered promptly and to the highest possible professional standard.

Requirements

A post-secondary degree in Social Work, Psychology, or mental and addictions health-related field is required
Extensive knowledge in the direct provision of mental health and addictions (MHA) services with a strong focus on mental health and addictions.
Minimum of three years experience in Clinical Care, preferably in a leadership role
Sound working knowledge of the Métis Nation of Ontario programming and policies
Sound knowledge of Ontario’s Mental Health and Addictions networks and partners with a focus on mental health and addictions.
Cultural knowledge of the Métis communities.
Crisis Prevention Intervention and Mental Health First Aid Certifications are required.
A high degree of technology literacy and proficiency in standard office equipment
Advanced communications skills, both written and verbal
Superior organization skills and time/priority-management managing others including the design and implementation of project work plans
Elevated levels of problem-solving and analytical skills
Demonstrated ability to motivate, lead and work effectively with others in a supervisory capacity
Demonstrated understanding of policies, processes, practices, and documentation used to deliver program services to support the Branch mission and vision.

Nice To Haves

Knowledge of Métis-specific and broader indigenous key challenges and programs and services available to address them
A post-secondary degree, certification or courses in business, finance, leadership or management
Completion of a leadership development program or course
Demonstrated commitment to continuous learning
Previous 1-2 years or more experience in a Team Leader or similar role or comparable experience motivating/leading others
Demonstrated experience dealing with personal and confidential information and issues in a mature, tactful and diplomatic manner
Demonstrated experience in quickly acquiring and expanding knowledge and being flexible in a demanding and dynamic environment
Experience in recruitment, training, discipline, and termination
Experience in conflict resolution
Demonstrated ability to manage project budgets and project or work plan deliverables using project management software or other processes
Registration with a professional association would be an asset
Further certifications in MHA continuing education are an asset.

Responsibilities

Act as a role model for the behaviour and culture expected from the team
Provide effective, accountable clinical supervision to employees in accordance with policies and procedures of the Métis Nation of Ontario
Provide training on work culture, work expectations, job duties and organizational policies and procedures or arrange for proper training to be provided
Organize, plan, and supervise day-to-day work for assigned employees
Provide ongoing coaching to support effective job performance and conduct constructive and timely performance evaluations at least once per year
Implement coaching and corrective performance plans where required
Handle discipline and termination of employees in accordance with policy
Keep employees informed about rules, regulations, policies, and objectives
Ensure proper maintenance, filing, and storage of records in case of audits or reviews
Collaborate with employees to identify ways to improve program or Branch efficiency and effectiveness and implement viable ideas
Resolve conflicts that arise among employees and/or other employees
Provide appropriate oversight as required by relevant legislation, including the Employment Standards Act, Occupational Health and Safety Act, Workplace Safety and Insurance Act (WSIB), Ontario Human Rights Code, AODA, etc.
Research and prepare detailed and accurate reports, briefing notes, and presentations
Attend meetings with senior management, funders, elected officials, and government and present where required
Provides subject matter expertise to other branches on clinical programs, procedures, processes, and best practices of the Mental Health Program
Foster relationships by meeting with service providers and maintain lines of communication regarding MNO policy and inquiries or requests above and beyond case reviews
Other reasonable duties may be assigned

Benefits

Comprehensive employer-paid health benefits and pension plan
Generous vacation allotment starting at 15 day's for regular employees and 20 day's for management
Annual paid two-week holiday closure in December
16 paid public and employer holidays
15 paid health & wellness days
Challenging, multi-disciplinary work environment that fosters learning and professional development
Substantial educational incentive to promote personal and professional growth
An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province
Employee Assistance Plan
Telemedicine plan
Health care spending account
Goodlife corporate membership discount
Bell Mobility's exclusive partner program
Staple's corporate discount
Dell member purchase program
Mark's corporate discount