Wellness Desk Supervisor

Reynolds Lake Oconee • Greensboro, GA

4d • Onsite

About The Position

The Wellness Desk Supervisor assists other staff at Richland Pointe, including filling in for shifts as needed. This role is responsible for ensuring the reception areas are professional in appearance and assisting members in a friendly, proactive, and efficient manner with appropriate follow-up. The supervisor maintains positive relationships with members, orders supplies, communicates pertinent information, and assists in preparing staff schedules. They also operate the POS system and fitness class reservation software, train staff on the POS system, maintain reports, answer the telephone, and assist with merchandise sales and display. Collaboration with all Richland Pointe associates and resources is expected, as is assisting the Fitness and Spa departments with daily duties.

Requirements

• Strong verbal and written communication skills
• True desire to satisfy the needs of all members in a fast-paced environment
• Provide excellent customer service and attention to detail.
• Maintain positive ongoing relationships with Reynolds Members.
• Represent the company with integrity and dedication.
• Ability to interact with all members and guests effectively with tact and diplomacy.
• Basic mathematical and calculator skills.
• Strong follow through skills.
• Computer skills preferable.
• Must be able to meet members in a friendly, courteous manner.
• Current CPR/First Aid (or willing to receive within 90 days).
• Must have the ability to lift a minimum of 25 lbs.

Responsibilities

• Assists other staff at Richland Pointe, including filling in for shifts as needed.
• Assists in Retail Sales Promotions.
• Insures that the reception areas are professional in appearance.
• Assists members in a friendly, proactive and efficient manner with appropriate follow-up as necessary.
• Maintains a positive and professional relationship with all members.
• Orders supplies (desk and coffee station) for the Wellness Desk.
• Communicate up-to-date pertinent information to members and guests.
• Assists in preparation of monthly staff schedules.
• Operates POS system and fitness class reservation software as needed.
• Trains staff on the use of point of sale system.
• Maintains reports as requested by the Manager.
• Assists in answering the telephone and delivers messages to appropriate staff.
• Assists in the sale of merchandise and takes special orders.
• Assists with displaying merchandise.
• Works collaboratively with all Richland Pointe associates and resources.
• Assists Richland Pointe Fitness and Spa in daily duties as needed.

Benefits

• Medical, dental, vision, and life insurance
• Paid time off: 1 week paid vacation after 6 months; after 90 days 3 sick & personal days, and 10 holidays
• 401(k) with company match
• Flexible spending and health savings accounts
• LTD and STD
• Employee discounts: food, retail merchandise, boat rentals
• Golf privileges

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed