Supervisor, Men's Recovery (Permanent, Full-Time)

Union Gospel Mission (Vancouver)Vancouver, BC
CA$32 - CA$35Onsite

About The Position

The Men’s Recovery Supervisor provides leadership for the daily operations of the Men’s Recovery Program and supervision of the Recovery Coaching Team. Working closely with the Recovery Manager, this role ensures high-quality, trauma-informed, person-centred care through effective staff supervision, coaching, scheduling, and program oversight with and best practice approaches aligned with ALR policies. The Supervisor supports the development and implementation of individualized Personal Service Plans, fosters a Christ-centred and collaborative team culture, maintains strong community partnerships, and promotes effective communication between staff and leadership. The position also contributes to program development, staff and volunteer support, and the spiritual health and overall success of participants and the recovery team.

Requirements

  • Mature individual, committed to Union Gospel Mission’s Mission Statement, Core Values and Statement of Faith.
  • Vibrant and growing relationship with Jesus Christ our Creator, as Saviour and Lord.
  • Minimum 2 years’ experience in working within the addiction field work is required, with knowledge of issues related to vulnerable men experiencing various barriers including poverty, addiction, mental health.
  • Excellent knowledge of alcohol & drug and mental health disorders and the ability to assess concurrent disorders.
  • At least 40 hours of training in one or more of these subjects: counselling; crisis and conflict resolution; psychosocial intervention for substance use disorders; and trauma-informed practice.
  • Advanced administrative, interpersonal and time management skills.
  • Exceptional oral, written and interpersonal communication skills with the ability to communicate effectively at all levels of the organization.
  • Demonstrated ability to deal with highly sensitive and confidential material and situations.
  • Accurate record keeping.
  • Excellent supervisory and time management skills.
  • Proficient in current Windows based computer operating environment.
  • Complete Non-Violent Crisis Intervention Course.
  • Technical Competency—Trauma-Informed Care (Level 3): Help identify negative events that have impacted the client’s functioning, and develop interventions that emphasize safety, choice, and personal control.

Nice To Haves

  • Consideration may be given to alternate combinations of lived experience and education.

Responsibilities

  • Oversee the daily operations of the Men’s Recovery Program, ensuring consistent, high-quality participant care.
  • Supervise, coach, and support Recovery Coaches through regular one-on-ones, case consultations, scheduling, on-call support, and performance management.
  • Ensure Personal Service Plans are developed and implemented using trauma-informed, person-centred best practices.
  • Build strong relationships with participants and provide support in conflict resolution, crisis situations, and discharges.
  • Assist with staff recruitment, onboarding, training, spiritual development, and annual performance reviews.
  • Provide leadership and support to casual staff, practicum students, and volunteers.
  • Coordinate staffing, volunteer involvement, and program coverage to meet operational needs.
  • Maintain quality standards in case management, documentation, and program delivery.
  • Assist with program planning, evaluation, special projects, and the development of new initiatives.
  • Facilitate staff meetings, workshops, devotionals, team-building activities, and special events.
  • Assist with participant graduation planning and execution.
  • Build and maintain relationships with community partners, recovery centres, housing providers, and other service agencies.
  • Foster effective communication and collaboration between staff, leadership, and community stakeholders.
  • Support the development of program vision, culture, and spiritual health in partnership with the Recovery Manager.
  • Ensure compliance with organizational policies, procedures, and Occupational Health and Safety requirements.
  • Perform other related duties as assigned.

Benefits

  • Generous vacation and sick leave
  • RRSP matching program
  • Potential for educational assistance
  • Flexible work arrangements
  • Fully employer-paid benefits plan
  • Extended dental and medical
  • $4,500 per year in pooled paramedical expenses
  • Focus on employee resilience
  • Support for professional development
  • Engagement in meaningful work
  • Fun and caring environment
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